Gainsight Admin Certification Exam (Latest 2023\/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A<\/p>\n\n\n\n
Gainsight Admin Certification Exam (Latest
2023\/ 2024 Update) Questions and Verified
Answers| 100% Correct| Grade A
Q: Vault is accessible in many places throughout Gainsight
A – True
B – False
Answer:
A – True
Q: In Gainsight Go you can find:
A – A link to Gainsight support
B – Gainsight Release notes
C – Product documentation & tutorials
D – A link to Gainsight Community
E – All of the above
Answer:
E – All of the above
Q: Gainsight Community is:
A – Where you download best practices
B – Used to track open Gainsight Support cases
C – An online forum where Customers can interact with each other and the Gainsight team
D – The best place to get answers to configuration questions.
Answer:
C – An online forum where Customers can interact with each other and the Gainsight team<\/p>\n\n\n\n
Q: Among other things, Gainsight provides:
A – A 360 degree snapshot of customers
B – Proactive alerts when customers are at risk of churn
C – Assessment of risk renewal
D – All of the above
Answer:
D – All of the above
Q: What are the various sources through which Gainisght offers help?
A – Gainsight Go
B – Community
C – Support tickets
D – All of the above
Answer:
D – All of the above
Q: An admin’s responsibilities may include:
A – Implementation
B – Maintenance & Support
C – Business Processes
D – A & B
E – A, B, & C
Answer:
E – A, B, & C
Q: The 3 stages of Gainsight Elements Customer Success Maturity are “Insights & Actions”,
“Outcomes”, and “Transformation”.
A – True<\/p>\n\n\n\n
B – False
Answer:
A – True
Q: What are data spaces?
A – Simplifies data for end-users
B – Combines fields and objects into a predefined view that can be used in Rules and Reports
C – Facilitates reporting on multiple related objects
D – A & C
E – A, B, & C
Answer:
E – A, B, & C
Q: You should build a Data Space when you:
A – Want to report on multiple related Salesforce objects
B – Want to limit fields visible to user
C – Want to provide a custom data view for end users
D – Want a predefined group of objects
C – A & B
D – A, B & D
E – All of the above
Answer:
D – A, B & D
Q: In Data Spaces you can use:
A – Any object in Salesforce.com or Gainsight objects stored in Salesforce.com
B – Objects related to each other by either a Lookup or Master-Detail field type
C – MDA Data
D – All of the above
E – A & B Only<\/p>\n\n\n\n
Answer:
E – A & B Only
Q: Data Spaces supports up to __ Objects\/Levels in a chain.
A – 4
B – 6
C – 8
D – 10
Answer:
B – 6
Q: Which of the following statements is false?
A – Only Salesforce objects can be used in Data Spaces
B – Data Spaces are not currently included in Vault
C – Out-of-the-Box Data Spaces can be edited
D – MDA objects cannot be used in Data Spaces
E – Data Spaces cannot be created by Users
Answer:
C – Out-of-the-Box Data Spaces can be edited
Q: Data Management refers to the application\/tools we use to create and manage data external
to Salesforce.
A – True
B – False
Answer:
A – True
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