3CX Academy, Intermediate Certification | 60 Questions with 100% Correct Answers | Verified | Latest Update<\/p>\n\n\n\n
3CX Academy, Intermediate Certification
User A from group A has “Show presence to group members” and “Can See group members”
checked, User B from group B has the same. Can they see each others presences? – \u2714\u2714No
Certificates in PFX format are single files containing the certificate and the private key. –
\u2714\u2714True
Is there a way to add a company phonebook contact from the 3CX client – \u2714\u2714Yes
You are using “Prioritized Hunt” as your “Ring Strategy” in Ring Groups. Three extensions are
added as members of this Ring Group (in order A, B, and C). Let’s assume that extension B is
engaged in a call. Extension A and C are available. A new call comes into this Ring Group. If
extension A does not answer the call after the configured “Ring Time” the call will be forwarded
to the “Destination if no answer” – \u2714\u2714False
The way the Digital Receptionist destination is chosen, is controlled by the DTMF tone it
receives. – \u2714\u2714True
In general, calls from a Queue to an IP phone will never leave a missed call notification. –
\u2714\u2714True<\/p>\n\n\n\n
On an existing 3CX installation, if you want to change the public FQDN but keep the same
license key, you must take a backup with all options except “Include License Key & FQDN,”
release the FQDN from the license key, reinstall 3CX, restore the backup and enter the new
FQDN with the old license key. – \u2714\u2714True
When custom prompts are used during the announcement of the Digital Receptionist, the prompt
must be in the format: MP3, encoded in PCM, 8 kHz, 16 bit, mono. – \u2714\u2714False
Can a range of dates be defined as a Holiday? – \u2714\u2714Yes
All extensions are added to the “DEFAULT” group (which can be renamed) upon creation. –
\u2714\u2714True
STUN is a method enabling deskphones to discover their public IP address and port mapping of
their internal SIP port. – \u2714\u2714True
In order to upgrade from V14 latest Service Pack to V15, the correct procedure is: Full Backup
of V14 -> Uninstall V14 -> Install V15 -> during the installation restore V14 backup -> finish
the V15 installation. – \u2714\u2714True
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