(Latest 2023\/2024 Update) Organizational
Behavior and Management Exam | 100%
Correct | Questions and Verified Answers |
Graded A- GCU
Q: the assumption that people are complex with widely varying needs is most associated with
the __<\/em><\/strong> management approaches
Answer:
behavioral
Q: the father of scientific management is
Answer:
Frederick Taylor
Q: when the registrar of a university deals with students by an ID number rather than name,
which characteristics of bureaucracy is being displayed and what is the intended benefit?
Answer:
impersonality ; fairness
Q: if an organization was performing poorly and henri fayol was called in as a consultant, what
would he most likely suggest to improve things?
Answer:
teach managers to better plan and control<\/p>\n\n\n\n
Q: Advice to study a job, carefully train workers to do that job, and link financial incentives to Q: if you know something because of a gut feeling your knowledge is based on Select, train, support Planning, organizing, leading, controlling Bureaucracy Human Organizations Hawthorne studies, human relations Self actualization, self fulfillment Douglas Macgregor Chris Argyris Complex problems Open systems, subsystems Contingency thinking Quality management, ISO Evidenced based Behavioral Taylor Impersonality; fairness Teach managers to better plan and control Conducting studies to increase efficiencies in job performance human factors Scientific management Self actualization Agyris Hawthorne Open system subsystem
job performance would most likely come from
Answer:
scientific management
Q: The highest level of Maslow’s hierarchy of needs is
Answer:
self actualization
Q: which management theorist would most agree with the statement “if you treat people as
grown ups they will perform that way”?
Answer:
Argyris
Q: Resource Acquisition and customer satisfaction are important when and organization is
viewed as a(n)
Answer:
open system
Q: When managers try to avoid hearsay and make decisions based on solid facts and
information, this is known as __<\/em><\/strong>
Answer:
evidence based management<\/p>\n\n\n\n
Answer:
intuition
Q: laura regularly questions her professors in class and challenges conventional wisdom. She is.
demonstrating which of the four attributes of critical thinking?
Answer:
intellectual independence
Q: mark admitted to some flaws in the plan he presented on increasing the companies strategic
growth and altered his opinion based on new market research. He is demonstrating which of the
four attributes of critical thinking?
Answer:
intellectual humility
Q: Asking “Is this the most important problem to consider?” is an attempt to address which
intellectual standard?
Answer:
significance
Q: asking “do we need to look at this in other ways?” is an attempt to address which intellectual
standard
Answer:
completeness
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in classical management approaches concept, Frederick Taylors for principles of scientific management focused on the need to carefully , <\/strong>, and _<\/em><\/strong> Workers for individual task performance<\/p>\n\n\n\n
in classical management approaches concept, Henry fail suggested that managers should learn what are now known as the management functions of\u2026<\/p>\n\n\n\n
in classical management approaches, Max Weber described _<\/em><\/strong> With its clear hierarchy, formal rules, and well defined jobs as an ideal form of organization<\/p>\n\n\n\n
behavioral management approaches: The behavioral approaches shifted management attention toward the __<\/em><\/strong> Factor as a key element in organizational performance<\/p>\n\n\n\n
behavioral management approaches: Mary Parker follett describes _<\/em><\/strong> As communities within which members combine talents to work for a greater good<\/p>\n\n\n\n
behavioral management approaches: the _<\/em><\/strong><\/em><\/strong> suggested that work behavior is influenced by social and psychological forces and that work performance may be improvised by better<\/strong> _<\/em><\/strong><\/em><\/p>\n\n\n\n
behavioral management approaches: Abraham Maslow’s hierarchy of human needs introduced the concept of _______<\/em><\/strong><\/em><\/strong> and the potential for people to experience ____<\/em><\/strong><\/em><\/strong> In their work<\/p>\n\n\n\n
behavioral management approaches: Urged managers to shift away from theory X and toward theory why thinking<\/p>\n\n\n\n
behavioral management approaches: _ __<\/em><\/strong> pointed out that adults may React negatively one constrained by strict management practices and rigid organizational structures<\/p>\n\n\n\n
modern management foundations: analytics that use advanced quantitative analysis techniques in decision sciences and operations management can help managers solve __<\/em><\/strong><\/em><\/p>\n\n\n\n
modern management foundations: organizations are _ _<\/em><\/strong><\/em><\/strong> that interact with their external environments well consisting of many internal __<\/strong><\/em><\/strong><\/em> That must work together in a coordinated way to support the organizations overall success<\/p>\n\n\n\n
modern management foundations: __<\/em><\/strong><\/em> Recognizes the need to understand situational differences and respond appropriately to them<\/p>\n\n\n\n
modern management foundations: _<\/em><\/strong> focuses on making a total commitment to product and service quality throughout an organization, maintaining continuous improvement and meeting worldwide quality standards such as<\/em> certification<\/p>\n\n\n\n
modern management foundations: __<\/em><\/strong> Management uses findings from rigorous scientific research to identify management practices for high performance<\/p>\n\n\n\n
The assumption that people are complex with widely varying needs is most associated with the __<\/em><\/strong> Management approaches<\/p>\n\n\n\n
The father of scientific management is<\/p>\n\n\n\n
When the registrar of the University deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit?<\/p>\n\n\n\n
if an organization was performing poorly and Henry fail was called in as a Consultant, what would he most likely suggest to improve things?<\/p>\n\n\n\n
One example of how scientific management principles are applied in organizations today would be<\/p>\n\n\n\n
The Hawthorne studies raise awareness of how Can be important influences on productivity<\/p>\n\n\n\n
advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from\u2026.<\/p>\n\n\n\n
The highest level in Maslow’s hierarchy includes –__<\/em><\/strong><\/em> needs<\/p>\n\n\n\n
which management theorist would most agree with the statement ” if you treat people as grown-ups they will perform that way”?<\/p>\n\n\n\n
when people perform in a situation as they are expected to this is sometimes called the _<\/strong><\/em><\/strong> Effect<\/p>\n\n\n\n
resource acquisition in customer satisfaction are important when an organization is viewed as an _ __<\/strong><\/em><\/strong><\/p>\n\n\n\n
The loan processing department would be considered a _<\/em><\/strong><\/em><\/strong> Of your local bank or credit union<\/p>\n\n\n\n