QUESTION
what is stored in the logs under data operations? how long are they stored?
Answer:
capture all activities performed on low volume custom objects (from data operations or C360)
stored for 120 days.
QUESTION
4 sections saved under audit logs?
Answer:<\/li>\n<\/ul>\n\n\n\n
modified date
object name
modified by
GSID of user
QUESTION
4 types of standard objects?
Answer:
company object, user object, relationship object, person object
QUESTION
what is company object used for?
Answer:
to store individual customer records. ties back to CTAs, usage, timeline, scorecards
QUESTION
what is user object used for?
Answer:
to control access management – access to gainsight from outside the application.
QUESTION
what is the relationship object used for?
Answer:
store information about the relationship, help CS manage each connection point
QUESTION
can standard fields on objects be changed?<\/p>\n\n\n\n
Answer:
can only view or add, but cannot edit stock fields
QUESTION
can fields be added to standard objects?
Answer:
yes. custom fields can be added and edited on standard objects
QUESTION
what 4 methods can you use to upload company data into standard objects?
Answer:
S3 Connector
Bulk API
Data operations
Rules engine (load to company)
QUESTION
What are the 3 types of Person Objects under the Person Object model?
Answer:
Person (personal info)
Company Person (regular contact info at company)
Relationship Person (related to relationship, role etc)
QUESTION
Can you edit schema or data on standard objects?
Answer:
Yes, you can edit schema & data<\/p>\n\n\n\n
QUESTION all objects are displayed on\u2026. an object is like a \u2026 object fields character limit 3 types of objects multi select dropdown is used when a user wants to store\u2026. object activity log allows you to see\u2026 dependencies are when objects are\u2026. with what types of data can you build a calculated field? make sure data type of the custom field is the same as the return type of the formula function.<\/p>\n\n\n\n string functions: substring string functions: length string functions: to lowercase\/to uppercase string functions: string position string functions: left string\/right string string functions: concat. 10 arguments are allowed<\/p>\n\n\n\n date functions: date diff date functions: date add\/sub<\/p>\n\n\n\n dynamic fields? accepts dynamic fields. The number of days you add to or subtract from a date dynamically changes with the value of the selected field.<\/p>\n\n\n\n date functions: First Day of Week\/Last Day of Week date functions: Last Day of Quarter date functions: Month Num date functions: Month Name date functions: Week Num date functions: Week in Month date functions: Year Num date functions: Day Of date functions: First or Last Day Of Month\/Quarter\/Year object graphs show\u2026. 4 data store types in MDA What is stored in AWS Redshift What is stored in MongoDB what is stored in postgres what is stored in redis mda joins can be done on what types of object combinations? what does a join accomplish? what 3 conditions must be applied to create a join? when you apply lookup relation, what is the default? what is the max number of sublevels for look up relations in reporting?<\/p>\n\n\n\n max number of sublevels available when creating in rules engine For example, Case Data > Company > Active User, where Case Data has a lookup relation on Company, and Company has a lookup relation on Active User. You cannot have an Gainsight Object containing lookup relation at the 3rd sub-level such as Active User cannot have a lookup relation to any other Gainsight object.<\/p>\n\n\n\n 3 sublevels<\/p>\n\n\n\n what data fields can mda joins be performed on? what is a GSID? what are the two types of lookups? 2) self (lookup to SAME standard object and fetch GSID of another record to target field, used to create user – manager hierarchies) make sure self lookup is enabled on target field<\/em><\/p>\n\n\n\n maximum fields you can match in a lookup what types of data fields can be matched in data import lookup functionality? when ingesting data into target field using data import lookup, what data type must the target field be? what can you do to company & relationship standard objects on data operations page?<\/p>\n\n\n\n what can you to do custom objects & Person Object Model (person, company person, relationship person) on data operations page mass deleting records through data operations? what is stored in the logs under data operations? how long are they stored? stored for 120 days.<\/p>\n\n\n\n 4 sections saved under audit logs? 4 types of standard objects? what is company object used for? what is user object used for? what is the relationship object used for? can standard fields on objects be changed? can fields be added to standard objects? what 4 methods can you use to upload company data into standard objects? What are the 3 types of Person Objects under the Person Object model? Can you edit schema or data on standard objects? Can you edit schema or data on standard fields? Can you edit schema or data on custom fields? Can you edit schema or data on system fields? What are the system fields created on all objects? can these be edited? these cannot be edited<\/p>\n\n\n\n Can system objects be edited? What is an example of a system object? an example is activity timeline, scorecard facts, email logs<\/p>\n\n\n\n can admins create and edit custom objects? what are the system fields assigned? how can you import data into custom objects? what do you need set up to authorize the MDA? can you self merge in rules engine? what should you do if you have multiple output tasks in a merge in the rules engine? what does the formula field in rules engine accomplish? what tasks can you perform with the formula field function in rules engine? examples of numeric formulas<\/p>\n\n\n\n date formulas examples<\/p>\n\n\n\n an expression cannot be added when\u2026. are constants in formula field considered tokens? the formula time span cannot exceed\u2026. period \/ period comparison cannot be created unless __<\/em> is present\u2026 period \/ period comparison accepts only\u2026 negative values are not allowed in\u2026. period \/ period comparison function is\u2026. for example, create a table that shows MRR value in percentage over the past year<\/p>\n\n\n\n ((A-B) * (A+B)) cannot be simplified to\u2026. how many formulas can be added in a formula field in rules engine? what two types of formulas can you not use in the same rule you can create formula builder only for what type of task? when in the rules engine, it is considered that modified date is\u2026 when using add\/subtract date function, you can only use what type of unit? number formulas: Abs number formulas: ceiling \/ floor number formulas: exp number formulas: log number formulas: sqrt number formulas: In what 3 number formulas require positive integers? what happens if you put in a negative number? you can use case expression formula field to\u2026 will create an output Field that has values for the records that match your specific set of requirements.<\/p>\n\n\n\n what is the max cases in a case expression function?<\/p>\n\n\n\n every case consists of multiple criteria – what is the max?<\/p>\n\n\n\n each criteria is\u2026?<\/p>\n\n\n\n Every Case has an associated _ when any record matches with the given criteria. A value is ______<\/em><\/strong><\/em><\/strong>. This value can be a _ value or __<\/strong><\/em><\/strong> from another field in the source dataset 5<\/p>\n\n\n\n specific requirement that any record should match<\/p>\n\n\n\n action. what is the default case on a case expression function? can it be deleted? it cannot be deleted<\/p>\n\n\n\n What would cause certain actions to not be available in the setup action section of a rule? what is the primary location for users to view dashboards? can anyone create reports in the report builder? how many “show me” fields can you have if there is a “by” frield in reporting, a lookup field does what? For instance, if you want to build a report on the Activity Timeline object to contain the ARR of the company, click + on GS Company Id and select the ARR.<\/p>\n\n\n\n can you create custom self look-up fields in reporting? under expanded self look-up, can you see additional lookups? can you create formula fields in reporting? you can also apply filters using the newly created formula fields.<\/p>\n\n\n\n what is the maximum fields that can be added to the by section of reporting? what is the explanation if you don’t see a field in the “by section” when happens once you add a field to the by section? what data types can you not add into the “by” section? when can you apply a pivot in reporting? you can only apply a pivot on one field at a time.<\/p>\n\n\n\n what is the “summarize by” feature? what areas can you NOT summarize by in the reporting section? can you apply color to graphical reports? what are the two types of filters in reporting and what do they do? Unlocked Filter: value can be changed in Gainsight Home<\/p>\n\n\n\n are filters automatically locked or unloacked? which types of filters should you place first? which types of filters should you place last? what data types can be used with “includes” operator what is the maximum number of values you can have on the “includes” operator? what is the default operator between multiple filters? where are filters placed on normal fields vs. filters on aggregated fields? can you have multiple reports of the same name? what does the “reset” button do in reporting? where can you change unlocked filters on reports? what are the limitations for exporting reports to Excel? what are the record limitations for exporting reports to CSV?<\/p>\n\n\n\n what should you do if you exceed limit? if you exceed limit, use exporting to S3 from bionic rules<\/p>\n\n\n\n what feature is not supported in csv exports? what is the report timeout amount? what are the limitations for exporting a report to ppt from dashboard? what are the maximum number of reports on gainsight dashboards? what percentages will not show up as visual data points on stacked bar\/column charts? sdfadfg This behavior is applicable for MDA Objects and for SFDC objects, you will not see the Min\/Max function on the Date Fields added to Show Me.<\/p>\n\n\n\n what types of aggregations can you add to columns in a tabular report? where is the column calculated function not available in reporting? what is the only type of report that will support column calculations\/aggregations? what happens when you search in a column with a column calculation\/aggregation? how are column calculations affected by record limits? where are currency symbols not displayed what is impacted if multi currency is enabled? what is row grouping? what 4 data types work with row grouping? what happens if you have both row grouping and column total enabled? to where can you export row grouped tables? what do # of records and column totals include in the context of row grouping? what happens if you minimize a group in row grouped reports but there are more records on the following page? row grouped tabular reports are enabled with\u2026? how many fields can you apply row grouping? what gets disabled when you set up row grouping? where is row grouping not supported? where in gainsight are row grouped reports not available? when does the pivot feature become available? to how many fields can you apply a pivot? you can create pivot reports on the entire\u2026. what is the maximum number of pivoted columns visible in a report? what feature on a report will make it so that you cannot apply a pivot? what can you not add to pivoted reports? column search on pivoted reports will search for records where? what can you NOT change on a pivoted report? column width persistence is allowed only on the non-pivoted columns<\/p>\n\n\n\n can you download scorecard mass edit reports? what is the only visualization that will work for scorecard mass edit reports? what will “normalizing” a graph in a report accomlish this allows you to figure out whether values have been increasing\/decreasing and by what % relative to the first value<\/p>\n\n\n\n what is the limit for % shown on a stacked bar\/column for what types of charts can you show the cumulative data? what features must be present to create a widget? how many widgets can you display side by side on dashboards? do widgets change dynamically when you adjust dashboard filters? can you export a dashboard that creates a widget report? can you download a widget directly? what happens when you search in a tabular report that exceeds the record limit?<\/p>\n\n\n\n what data types will be obtained from the entire dataset? the result will be shown after you press enter<\/p>\n\n\n\n datatypes obtained from the entire dataset are lookup, rich text, picklist<\/p>\n\n\n\n when searching in a tabular report, how many rows must there be to have the search options narrow as you type? where is server side sorting not applicable? is server side sorting available for reports in the drill down view? when can you export a report as an image? when can you export a report to excel or CSV? are HTML tags supported in new line formatting when you export a report to excel or CSV? where are the only two places export of filters is enabled? when are filters NOT exported? when will the export as CSV option be enabled? what limits the capabilities of exporting to csv? when exporting to ppt, how many rows of data will display per slide? when exporting to ppt, what types of filters will be respected? what types of color preferences can be created? where are color settings displayed? will exported reports inherit color palette of ppt file? can you configure colors in cockpit? what can you use custom colors for in the report builder? to what types of data can you NOT set custom colors? what are the limits for configuring custom colors and fields? what is the limit on decimal places in reports? when you login to gainsight NXT via SFDC, what are the limitations on creating reports? when creating levels of subfolders, how many can you create under Home? is it recommended to date “date” or date type” from what can you NOT create an MDA object? what types of reports are available if there is no “by” field what are the email template types and what do they entail? survey template: has a survey link, button, questions<\/p>\n\n\n\n report template: has a report placeholder<\/p>\n\n\n\n layout template: contains a layout link or button<\/p>\n\n\n\n templates without plain text: no plain text format<\/p>\n\n\n\n an email will not be displayed in the email template dependencies screen if\u2026 will the format be saved if you copy and paste text from another source into email templates? what are the two types of email layouts (not template types)? the “send test” email option in journey orchestrator will send the email with or without attachments? when cloning an email template, what can you NOT change? When copying HTML with Buttons from one email template or version to another, the button is not\u2026.? When copying a button with tokens from one email template or version to another, the tokenization is not\u2026? in journey orchestrator, what types of reports are not supported in default report token mappings? where will you ensure that different versions of emails go to the correct segment? you will not assign a segment to each version of an email template<\/p>\n\n\n\n what must you do before creating a multi version email program? can you delete or modify the “uncategorized” email template folder? can email templates be part of multiple folders? when can you delete an email template folder? what are 2 issues to keep in mind with “enable link tracking” what happens to images with links in plain text editor? what is NOT supported in JO plain text format? what does not need to be included in operational emails?<\/p>\n\n\n\n when should you use operational emails? contacts who have unsubscribed to JO emails, will receive operational emails<\/p>\n\n\n\n you should use operational emails for operational\/transaction events such as renewal or welcoming a customer<\/p>\n\n\n\n what is the power list size for operational emails? how many times can you schedule operational emails in a day? for what type of emails does the opt-out note display? the first opt out link will unsubscribe the user from what emails? the second opt out link will allow the user to do what? will opt out message links work in test\/preview emails? where do you actually map fields for the tokens added in journey orchestrator? what are email versions? meant so you can send certain versions of emails to different customer segments<\/p>\n\n\n\n if the default version of a email has a survey, what is required of other versions? how many versions of one email template are allowed? what 3 sources can you use to add participants to an email program? once a program is published, can the configuration be changed? what are the 4 types of program MODELS currently available? email chain for non surveys<\/p>\n\n\n\n in a generic survey model, what emails can be disabeled? in an email chain program, what would you use to create branching steps? what email program model would you use for an operational email? what are the 4 permissions sets available within JO out of the box? what does each entail? distribute: access to sync\/run power lists, run\/schedule outreach, publish\/schedule programs<\/p>\n\n\n\n analyze: access to view outreach analytics<\/p>\n\n\n\n admin: can adjust permissions, and have the 3 above<\/p>\n\n\n\n who can assign permission bundles? can the admin modify and delete permission bundles? what are the 4 journey orchestrator configurations that will allow the use of calculated fields in email templates? tokens in the program email steps<\/p>\n\n\n\n tokens in the program CTA steps<\/p>\n\n\n\n recipients in the email addresses fields<\/p>\n\n\n\n from where can you add calculated fields in an email program? what must happen before you can create a calculated field in a conditional step configuration? what must you do to ensure that the calculated field in an email program fetches the correct value for the participant? can you use calculated fields as a condition under a conditional wait? what data type for calculated fields is displayed in the “from name” and “to name” fields of an email program what can you NOT do after a calculated field is used as a token in an email program? what happens if the calculated field is “null” for a participant? what is the limit of participants in an email chain program? what are 4 email template types? survey template – has a survey link, button, question<\/p>\n\n\n\n report template – has a report placeholder<\/p>\n\n\n\n layout template – has a layout link<\/p>\n\n\n\n what is a conditional wait in an email program? what is a timer in an email program? what is a decision tree in an email program? what does every email program model require? what are the 6 statuses of an email program? scheduled<\/p>\n\n\n\n active (limited changes can be made)<\/p>\n\n\n\n paused (freeze)<\/p>\n\n\n\n stop (cannot be restarted)<\/p>\n\n\n\n completed (can access analytics)<\/p>\n\n\n\n what methods can you use to add user records to the user object? do all users added to the gainsight user object need gainsight licenses? what permission group can you NOT assign to users on the permission groups page? when adding profile pictures to users, what format must it be in? when adding users via a csv file, what will determine if they are licensed or unlicensed? what is the default if there is no license field can unlicensed users be assigned permission bundles? what should be true of your csv file when adding users? User should use the same _<\/em><\/strong> for field values in the job configuration which is used in the CSV file to upload<\/p>\n\n\n\n what is the default? comma is the default<\/p>\n\n\n\n what values can you NOT ingest through a CSV file when uploading users? All user records in the csv file are resolved with records in the User object using _<\/strong><\/em><\/strong><\/p>\n\n\n\n if _<\/em><\/strong> are the same, one of them is ingested can you sync salesforce profile pictures to gainsight users through salesforce connector? Admins can create a report on _____<\/em><\/strong><\/em><\/strong> to see the login platforms and login attempt status (success or failure) for each user You can grant _<\/strong><\/em><\/strong> access to the users loaded from a specific Slack connection what actions can you perform on users either in bulk or for a single user? inactive users cannot be assigned what? The user notification preference is visible only in the Gainsight NXT application accessed ____<\/em><\/strong><\/em><\/strong>. This option is not visible in Gainsight NXT accessed through Direct Gainsight Login, considering the user Notification preference is NXT<\/p>\n\n\n\n what are the types of user authentication options? what does each entail? what two types of user authentication cannot be enabled at once? what are the two ways to set a score for each scorecard measure? what are the 3 grading schemes you can use in a scorecard? how many measures and measure groups can you have within a scorecard? how many scorecards can be assigned to a customer or relationship at one time? you can create scorecards for _<\/strong><\/em> or<\/strong> in addition to measures, measure groups, and scorecards\u2026an admin can also configure? when can end users modify scores? can a measure and measure group have the same name? When admins create a Measure Group, they must add all of the measures across ____<\/em><\/strong><\/em><\/strong>.<\/p>\n\n\n\n When they add the Measure Group to a specific scorecard, they can choose the measures they want to include __<\/em><\/strong> for that card<\/p>\n\n\n\n You can also view if a Measure’s score is outdated. Outdated measure scores are called and are represented by an __<\/em><\/strong><\/em> exclamation symbol<\/p>\n\n\n\n If the overall score is influenced by an _<\/strong><\/em><\/strong>, you can view a corresponding notification on the Overall Score. in the two scorecard views, what can you NOT view in the list view? When you modify the Score for a Measure:<\/p>\n\n\n\n The trend arrow on scorecard indicates whether the health score for a measure, measure group, or overall health score is ? scorecard bars can be considered to be the bar chart view of Scorecard Snapshot’s _<\/em><\/strong> <\/em><\/strong>? The bar on the extreme right contains score for the what? on the first day of the week, what does the scorecard bar show? what updates when you change the scorecard for a company or relationship? when you change the scorecard for a company or relationship, what happens to the scorecard trend bars for the last scorecard? when you change the scorecard of a company or relationship, are the scores of the old scorecard stored? you can also create _ ___<\/em><\/strong> within a scorecard what should you map to letter or color grade measures in a scorecard? what is the range for a measure weighting? do all of the measure weightings need to total 100%? when should you reevaluate scorecards? why might you have multiple socrecards? what is the validity period? exceptions will _ _<\/strong><\/em><\/strong><\/p>\n\n\n\n they can be defined with _ __<\/strong><\/em><\/strong> 1 measure<\/p>\n<\/blockquote>\n\n\n\n how many field data types are in the mda? subjective weighting in scorecards should equal no more than what percent? usage in scorecards should equal no more than x% of the weighting? constraints about naming of objects<\/p>\n\n\n\n constraints about naming of fields unique within an objects<\/p>\n\n\n\n maximum number of fields\/columns in an object max file size when creating a custom object through csv max number of records that can be displayed per page max number of fields allowed in a formula field A field name for a custom field is the display name appended by and all the _<\/em><\/strong> will be trimmed (underscore is not trimmed).<\/p>\n\n\n\n Display name can be alphanumeric but it should not start _<\/em><\/strong><\/p>\n\n\n\n Display name should not contain _<\/em><\/strong> only.<\/p>\n\n\n\n _<\/em><\/strong> Field name will not be created<\/p>\n\n\n\n A field name for a standard field is same as the _<\/strong><\/em><\/strong> with a number<\/p>\n\n\n\n numbers<\/p>\n\n\n\n 1234<\/p>\n\n\n\n display name<\/p>\n\n\n\n string character limit boolean forms number forms sfdc id character limit email character limits<\/p>\n\n\n\n Presence of and ” It should have at least __<\/em><\/strong> before and after ‘.’ and ‘@’ special character<\/p>\n\n\n\n 1 characterd<\/p>\n\n\n\n rich text area constraints<\/p>\n\n\n\n A maximum length of _<\/em><\/strong> characters can be defined for this field.<\/p>\n\n\n\n After data is ingested into this field, Admins cannot _<\/em><\/strong><\/p>\n\n\n\n A __<\/em><\/strong> cannot be assigned on this field.<\/p>\n\n\n\n This field does not support and _<\/strong><\/em>. decrease length of text<\/p>\n\n\n\n default value<\/p>\n\n\n\n MDA Joins and update keys<\/p>\n\n\n\n percentage data ingestion format<\/p>\n\n\n\n _ only _<\/em><\/strong><\/em><\/strong> with with _<\/strong><\/em> currency ingestion format<\/p>\n\n\n\n Number format supported? default values limits<\/p>\n\n\n\n String:? Dropdown List: ? one default item low volume objects are used to store\u2026..?<\/p>\n\n\n\n not recommended to store? huge volumes of data like usage data<\/p>\n\n\n\n Admins can edit records in the Low Volume custom objects from_____<\/p>\n\n\n\n CSMs can edit any record in this object, from a report added to the C360\/R360<\/p>\n\n\n\n low volume objects limitations<\/p>\n\n\n\n A maximum of _ Low Volume custom objects can be created per Org A maximum of <\/strong><\/em><\/strong>fields can be created in each Low Volume custom object. All the fields in this object of type, Rich Text Area, can store values having up to _<\/em><\/strong> characters. 100<\/p>\n\n\n\n 1 million<\/p>\n\n\n\n 150<\/p>\n\n\n\n mda storage limitations: what 2 CTA types can admins NOT edit?<\/p>\n\n\n\n admins CAN modify what CTA types? Opportunity\/Expansion, Events\/Lifecycle, and Activity CTA types, as well as create custom CTA types<\/p>\n\n\n\n CTA’s in Cockpit will max out at __<\/strong> in each view admins can create a maximum of _<\/strong> custom CTA types CTA related labels Users cannot manually add Email Tasks to CTAs in Cockpit. However, they can manually add a _<\/em><\/strong> Admins can perform mass edits to , , and<\/em><\/strong> using Mass Edit option.<\/p>\n\n\n\n The mass edit tool enables an admin to and<\/em><\/strong> CTAs and Success Plans in bulk reassign and delete<\/p>\n\n\n\n Playbooks are allowed to be set to Inactive even if they are used by _<\/em><\/strong>.<\/p>\n\n\n\n However, a playbook cannot be made inactive, if it is used in a or __<\/em><\/strong>. rule or success plan<\/p>\n\n\n\n A _ and __<\/em><\/strong> must be created to host a Survey you can integrate _<\/em><\/strong> directly with Gainsight and you can import a survey and its responses into Gainsight Surveys by default, survey response data is spread out among several objects. _ _<\/em><\/strong><\/em><\/strong> places this information into a single MDA object formatted with survey respondents in rows and each question in its own column to allow for easy reporting and insights into survey data When survey responses are logged, the flattened survey object is updated with the response as close to real time as possible. You cannot or __<\/strong><\/em> in the flattened MDA object. A flattened survey is saved with each survey question as a _ _<\/em><\/strong><\/em><\/strong> within the flattened MDA object.<\/p>\n\n\n\n By default, the header of this column is stored as the _ _<\/em><\/strong><\/em><\/strong> of the survey question. but if it cannot fit, you can change the __<\/em><\/strong><\/em> of the question column. full text<\/p>\n\n\n\n label<\/p>\n\n\n\n can you change the name of a survey flattened object name? where do you save questions to be imported again into future surveys?<\/p>\n\n\n\n admins can _ or _<\/em><\/strong> questions in the library? edit or delete<\/p>\n\n\n\n after importing survey question from library into survey, can you edit the question or add answer?s can you edit or delete question from the library if they are used in a survey? you can choose to save to both active and draft surveys or unlink from active surveys<\/p>\n\n\n\n what is involved in Anonymous and Semi-Anonymous surveys? Semi-Anonymous: The person responding to the survey is unknown, but the account or relationship they belong to is known and tracked.<\/p>\n\n\n\n is it possible to unpublish a survey? Only the _<\/strong><\/em><\/strong> Program Model supports Anonymous and Semi-Anonymous survey options.<\/p>\n\n\n\n can the model be changed after the Program is created? no the model cannot be changed after the program is created<\/p>\n\n\n\n You can use an anonymous link to copy reusable Survey link and paste into emails or to display on a website.<\/p>\n\n\n\n This option is only available for __<\/em><\/strong> surveys Text Analytics is enabled by default for all surveys.<\/p>\n\n\n\n The analytical process will be triggered for surveys with more than __<\/em><\/strong>, from either one user or different users.<\/p>\n\n\n\n This process runs on a _<\/em><\/strong> schedule to analyze incoming survey comments.<\/p>\n\n\n\n Comments with less than _<\/em><\/strong> words are not considered for summarization. daily<\/p>\n\n\n\n 5 words<\/p>\n\n\n\n If there is no text analytics data found, the Text Analytics section displays the message “It looks empty here! You do not have any text responses.”. This usually occurs if: no opinion sentences were found<\/p>\n\n\n\n Text Analytics results are uploaded to the MDA object _<\/strong><\/em>. You can use the _<\/em><\/strong> object as a data source in Report Builder to view results in a custom report. Once a sub-domain is available and saved by the user, can the user cannot modify the sub-domain further?<\/p>\n\n\n\n You may create up to sub-domains and<\/strong> custom domain per tenant. 5 subdomains, 1 custom subdoamin<\/p>\n\n\n\n The domain verification is required to ensure that the domain is valid and you have sufficient privileges over the domain. You must create a __<\/em><\/strong> to host your survey in order to distribute it successfully Tokenized questions are only available for __<\/em><\/strong> surveys in order to accurately populate the token field with correct data.<\/p>\n\n\n\n You cannot add a Question with _<\/em><\/strong> to the question library.<\/p>\n\n\n\n Tokenization in Survey Questions is not supported for _ _<\/strong><\/em><\/strong> token fields<\/p>\n\n\n\n translated questions<\/p>\n\n\n\n 7 question types in surveys: When you select _ __<\/strong><\/em><\/strong> for a question, the question will be shown only when the conditions set by you are met.<\/p>\n\n\n\n can you use this for the first question?<\/p>\n\n\n\n what question types is this applicable for? no<\/p>\n\n\n\n all question types<\/p>\n\n\n\n skip logic limitations<\/p>\n\n\n\n This is applicable on all question types except _ and <\/strong><\/em><\/strong>.
Can you edit schema or data on standard fields?
Answer:
You cannot edit schema.
You can edit data
QUESTION
Can you edit schema or data on custom fields?
Answer:
Yes, you can edit schema and data
QUESTION
Can you edit schema or data on system fields?
Answer:
NO, you cannot edit schema or data
QUESTION
What are the system fields created on all objects? can these be edited?
Answer:
GSID, created data, modified date
these cannot be edited
QUESTION
Can system objects be edited? What is an example of a system object?
Powered by https:\/\/learnexams.com\/search\/study?query=<\/a><\/p>\n\n\n\n![\"\"](\"https:\/\/learnexams.com\/blog\/wp-content\/uploads\/2023\/12\/gainsight-admin-certification-test-2023-2024-new-update-questions-and-verified-answers-100-correct-725x1024.png\")
<\/a><\/figure>\n\n\n\n
data management page<\/p>\n\n\n\n
database table and columns<\/p>\n\n\n\n
250 characters<\/p>\n\n\n\n
standard objects, custom objects, system objects<\/p>\n\n\n\n
multiple values for one record<\/p>\n\n\n\n
all changes made to an object<\/p>\n\n\n\n
referenced in a different part of the application<\/p>\n\n\n\n
string
date
number<\/p>\n\n\n\n
lets you extract part of the original string. provide character position for where to start.<\/p>\n\n\n\n
returns number of characters in string, including blank spaces & special characters<\/p>\n\n\n\n
returns string with all characters converted to lowercase or uppercase<\/p>\n\n\n\n
returns position of first character of substring in main string<\/p>\n\n\n\n
extracts substring from main string, must supply # of characters to be included starting from the left or right<\/p>\n\n\n\n
how many arguments are allowed?
adds two strings together, provide delimeter between two (comma, hypen or space)<\/p>\n\n\n\n
subtracts one date from another in certain interval. can be days, months, quarters, weeks, years. negative number result if applicable.<\/p>\n\n\n\n
adds\/subtracts # of days, weeks, months, or quarters to given date. provide: date, #, interval for number (day, quarter, month, week)<\/p>\n\n\n\n
accepts date and returns date on which the week started\/ended. monday considered start of week, sunday considered end of week.<\/p>\n\n\n\n
accepts date and returns date on which the quarter ended (last date of quarter)<\/p>\n\n\n\n
returns number of month to which date belongs (april = 4)<\/p>\n\n\n\n
returns name of the month for a given date. can selected format. April, Apr etc<\/p>\n\n\n\n
returns number of week in year for a given date.<\/p>\n\n\n\n
returns number of week in a month for a given date<\/p>\n\n\n\n
returns the year to which a date belongs<\/p>\n\n\n\n
returns day of the week for a certain date<\/p>\n\n\n\n
returns date on which month\/quarter\/year began or ended for a certain date<\/p>\n\n\n\n
joins between two objects. pictorial representation of what would happen if a record is deleted.<\/p>\n\n\n\n
AWS Redshift, MongoDB, Postgres, Redis<\/p>\n\n\n\n
primary bulk data store, holds all actual data valued stored in MDA<\/p>\n\n\n\n
stores scheme\/metadata for tables in Redshift<\/p>\n\n\n\n
transactional type data – used in scorecards, programs<\/p>\n\n\n\n
cache session data<\/p>\n\n\n\n
2 standard, 2 custom, standard to custom and vice versa<\/p>\n\n\n\n
allows you to join data from 2 objects to generate reports or create rules on these objects<\/p>\n\n\n\n
1) in data management page, objects should have “joins allowed” as true
2) lookup relation between objects can only be defined on GSID, string and email email data type fields
3) must be one field that is an external identifier to your company data in GS that will allow you to tie together external & GS data<\/p>\n\n\n\n
LEFT OUTER JOIN, performed on base collection (whichever one is selected at data source)<\/p>\n\n\n\n
2.<\/p>\n\n\n\n
GSID, string, email<\/p>\n\n\n\n
36 digit unique identification code assigned to every record in every Gainsight object. GSIDs are generated automatically when the corresponding records are inserted into the object.<\/p>\n\n\n\n
1) direct (when ingesting data, admins lookup to another standard object using common fields, fetch GSIDs from lookup object)<\/p>\n\n\n\n
6 fields<\/p>\n\n\n\n
company ID, GSID, string, email, dropdown list<\/p>\n\n\n\n
GSID<\/p>\n\n\n\n\n
view & delete records<\/p>\n\n\n\n
yes – to delete bulk records.<\/p>\n\n\n\n\n
capture all activities performed on low volume custom objects (from data operations or C360)<\/p>\n\n\n\n
modified date
object name
modified by
GSID of user<\/p>\n\n\n\n
company object, user object, relationship object, person object<\/p>\n\n\n\n
to store individual customer records. ties back to CTAs, usage, timeline, scorecards<\/p>\n\n\n\n
to control access management – access to gainsight from outside the application.<\/p>\n\n\n\n
store information about the relationship, help CS manage each connection point<\/p>\n\n\n\n
can only view or add, but cannot edit stock fields<\/p>\n\n\n\n
yes. custom fields can be added and edited on standard objects<\/p>\n\n\n\n
S3 Connector
Bulk API
Data operations
Rules engine (load to company)<\/p>\n\n\n\n
Person (personal info)
Company Person (regular contact info at company)
Relationship Person (related to relationship, role etc)<\/p>\n\n\n\n
Yes, you can edit schema & data<\/p>\n\n\n\n
You cannot edit schema.
You can edit data<\/p>\n\n\n\n
Yes, you can edit schema and data<\/p>\n\n\n\n
NO, you cannot edit schema or data<\/p>\n\n\n\n
GSID, created data, modified date<\/p>\n\n\n\n
No, these are run and controlled by GS. data cannot be edited, uploaded, deleted.<\/p>\n\n\n\n
yes.
the system fields assigned are GSID, modified date, created date (cannot be changed)<\/p>\n\n\n\n
manual
connectors (S3)
bulk API
rules engine
(not data operations, like can be done with company data)<\/p>\n\n\n\n
0Auth + GS license<\/p>\n\n\n\n
no<\/p>\n\n\n\n
apply a merge\/pivot\/aggregate multiple datasets<\/p>\n\n\n\n
allows you to create different types of formulas without creating it directly on the object<\/p>\n\n\n\n
1) build a numerical expression with arithmetic
2) generate a formula on columns of a single record<\/p>\n\n\n\n\n
\n
groupby field is added to a task<\/p>\n\n\n\n
no<\/p>\n\n\n\n
2 years<\/p>\n\n\n\n
date identifier<\/p>\n\n\n\n
integers, not decimal values<\/p>\n\n\n\n
period \/ period comparison function
sqrt, log, ln number functions (null or zero will result)<\/p>\n\n\n\n
moving average of a metric over a time window
p \/ p comparison in %<\/p>\n\n\n\n
(A-B) * (A+B)<\/p>\n\n\n\n
10<\/p>\n\n\n\n
period \/ period comparison and concat<\/p>\n\n\n\n
transformation task<\/p>\n\n\n\n
same as the current date<\/p>\n\n\n\n
days, weeks not available<\/p>\n\n\n\n
returns absolute value of a number<\/p>\n\n\n\n
maps number to least integer >= number or greatest integer <= number.<\/p>\n\n\n\n
enters euler’s number raised to a power<\/p>\n\n\n\n
returns logarithm of a number given a base<\/p>\n\n\n\n
returns positive square root<\/p>\n\n\n\n
returns the natural logarithm of a number, base e (Euler’s number)<\/p>\n\n\n\n
sqrt (Zero), log (Null), ln (Zero)<\/p>\n\n\n\n
categorize data based on certain requirements<\/p>\n\n\n\n
10 cases<\/p>\n\n\n\n
populated in the output field
custom value or fetched from another field<\/p>\n\n\n\n
When a record does not match any of the specified criteria, the action associated with the default case is executed. it does not have criteria – only an action.<\/p>\n\n\n\n
if GSID is not referenced in “show” section. this is required to create a successful lookup to the Company object<\/p>\n\n\n\n
gainsight home<\/p>\n\n\n\n
no, only admins or those given access to report builder<\/p>\n\n\n\n
10 maximum<\/p>\n\n\n\n
combines fields from multiple objects based on a common field.<\/p>\n\n\n\n
yes, you can<\/p>\n\n\n\n
no – only 1 level of self lookup is supported<\/p>\n\n\n\n
yes – you can create a formula field from show me and by.<\/p>\n\n\n\n
5 fields<\/p>\n\n\n\n
it is not considered groupable by gainsight MDA<\/p>\n\n\n\n
all fields in “show me” are aggregated<\/p>\n\n\n\n
rich text, multiple picklist, measures (number\/currency\/percentage), address, URL<\/p>\n\n\n\n
you need 2 fields in the by section.<\/p>\n\n\n\n
summarize by day, week, month, quarter, year. only dates.<\/p>\n\n\n\n
email logs, email raw events, unsubscribed emails<\/p>\n\n\n\n
graphical reports created will honor scorecard colors as well as colors configured on Gainsight picklist items<\/p>\n\n\n\n
locked filters: Filter value remains fixed and cannot be changed in Gainsight Home<\/p>\n\n\n\n
by default, all filters are unlocked<\/p>\n\n\n\n
date<\/p>\n\n\n\n
contains or equals<\/p>\n\n\n\n
string, email, gsid<\/p>\n\n\n\n
10 max<\/p>\n\n\n\n
AND. you can change to “or”<\/p>\n\n\n\n
upper section of filter bar vs. lower section of filter bar<\/p>\n\n\n\n
no<\/p>\n\n\n\n
restore to the original settings<\/p>\n\n\n\n
gainsight home or c360<\/p>\n\n\n\n
based on the Tenant configured report read limit, can vary between 1000 and 5000<\/p>\n\n\n\n
100K records<\/p>\n\n\n\n
row grouping<\/p>\n\n\n\n
30 seconds<\/p>\n\n\n\n
500 records, with 50 slides<\/p>\n\n\n\n
20 reports<\/p>\n\n\n\n
below 15%<\/p>\n\n\n\n
When you add a Date field to Show Me section and have applied a Min\/Max function, with a field in By section. You can only see the tabular report, but not the other visualization types.<\/p>\n\n\n\n
sum, average, median<\/p>\n\n\n\n
pivot reports visualized in tabular format\/chart visualization
csv or Excel<\/p>\n\n\n\n
tabular report<\/p>\n\n\n\n
it is not dynamic. it will not adjust to fit your search results<\/p>\n\n\n\n
displayed values only go up to limit set in tenant management<\/p>\n\n\n\n
in column calculations of exported reports<\/p>\n\n\n\n
column calculations on currency fields will not work<\/p>\n\n\n\n
allows you to visually group rows\/records in a report by a dimension field type<\/p>\n\n\n\n
string
boolean
picklist
date<\/p>\n\n\n\n
you will see the sum total at the end of each group<\/p>\n\n\n\n
excel, success snapshots, dashboard powerpoints<\/p>\n\n\n\n
all of the data, not just what is visible on that page<\/p>\n\n\n\n
data is not brought forward, minimize will only include records on the current page<\/p>\n\n\n\n
Server side search. where you can search for records on the entire dataset in the Server side and not just from the data available on the UI\/browser<\/p>\n\n\n\n
just one, if you add another the first will be disabeled<\/p>\n\n\n\n
pivot<\/p>\n\n\n\n
csv reports<\/p>\n\n\n\n
sally, journey orchestrator<\/p>\n\n\n\n
minimum of two fields in the By section<\/p>\n\n\n\n
what is the row limit for pivoted reports?
one field
there is no row limit for pivoted reports<\/p>\n\n\n\n
dataset on the server side<\/p>\n\n\n\n
53 columns<\/p>\n\n\n\n
ranking
row grouping<\/p>\n\n\n\n
ranking<\/p>\n\n\n\n
only from browser (other tabular reports will have server side)<\/p>\n\n\n\n
column width preferences<\/p>\n\n\n\n
yes, you can export scorecard mass edit as CSV files from Report Builder and Dashboard<\/p>\n\n\n\n
tabular<\/p>\n\n\n\n
it will represent the first value as baseline\/zero. subsequent values represent % of the increase\/decrease of the first value.<\/p>\n\n\n\n
15%<\/p>\n\n\n\n
line, area, bar, column<\/p>\n\n\n\n
1 field in “show me”, no fields in “by”, aggregation selected on “show me” field<\/p>\n\n\n\n
4<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
no. you have to click on the number and download the drilldown<\/p>\n\n\n\n
it would search the entire dataset, not just what is available.<\/p>\n\n\n\n
2,000 rows<\/p>\n\n\n\n
pivot reports<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
when graphical visualization is enabled<\/p>\n\n\n\n
when tabular visualization is enabled<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
report builder
dashboards<\/p>\n\n\n\n
when you download from a drilldown<\/p>\n\n\n\n
when the records exceed the tenant configured limit<\/p>\n\n\n\n
attachment file limits on email servers<\/p>\n\n\n\n
10 rows of data<\/p>\n\n\n\n
visualization types
local filters
global filters<\/p>\n\n\n\n
how many colors are there?
colors in graphs
20 colors<\/p>\n\n\n\n
c360, dashboard, success snapshots ppts files<\/p>\n\n\n\n
no they are exported as images<\/p>\n\n\n\n
yes, this will not impact color configurations in report builder?<\/p>\n\n\n\n
set colors for field objects under a source object (overdue object under CTA object)<\/p>\n\n\n\n
values in lookup fields, GSID, numeric data types<\/p>\n\n\n\n
there is a limit of 10 colors and 30 fields<\/p>\n\n\n\n
9 digits<\/p>\n\n\n\n
you can’t create reports on SFDC custom objects if the name is the same as a Gainsight packaged object<\/p>\n\n\n\n
2 levels of subfolders<\/p>\n\n\n\n
date<\/p>\n\n\n\n
API<\/p>\n\n\n\n
tabular reports
widgets<\/p>\n\n\n\n
standard template (default, considered standard unless there is a survey link, button, question)<\/p>\n\n\n\n
if it not used in either program or outreaches<\/p>\n\n\n\n
no<\/p>\n\n\n\n
fluid: blank, customizable
fixed: marketing emails, have white space on either side<\/p>\n\n\n\n
without attachments<\/p>\n\n\n\n
you cannot change layout type from fluid to fixed and vice versa<\/p>\n\n\n\n
detected as a button, but a link.
must create a new button<\/p>\n\n\n\n
reflected on the copied email.
must remove copied token and add a new one<\/p>\n\n\n\n
tabular reports<\/p>\n\n\n\n
in program configuration<\/p>\n\n\n\n
create a multi version email template<\/p>\n\n\n\n
no<\/p>\n\n\n\n
no<\/p>\n\n\n\n
when there are no subfolders or email templates<\/p>\n\n\n\n
lengthens the URL of the link – can impact delivery
link might not open due to firewall settings<\/p>\n\n\n\n
images are converted to plain text with name of image and link<\/p>\n\n\n\n
inline images, reports, surveys, tabular reports<\/p>\n\n\n\n
meant for specific client, do not need opt out options<\/p>\n\n\n\n
5,000 contacts<\/p>\n\n\n\n
any number of times<\/p>\n\n\n\n
non-operational emails<\/p>\n\n\n\n
emails of the same cateogory<\/p>\n\n\n\n
allow the user to select specific categories of emails from which to unsubscribe<\/p>\n\n\n\n
no<\/p>\n\n\n\n
when you set up the program<\/p>\n\n\n\n
separate versions of the same email, contained under one email template<\/p>\n\n\n\n
they must all contain the same survey as a link or button<\/p>\n\n\n\n
20<\/p>\n\n\n\n
events, csv files, query builder<\/p>\n\n\n\n
very few configurations can be made, as it will be under active status<\/p>\n\n\n\n
3 for surveys: nps survey, customer satisfaction survey (CSAT), generic survey<\/p>\n\n\n\n
all but the survey email itself<\/p>\n\n\n\n
conditional wait step<\/p>\n\n\n\n
email chain program<\/p>\n\n\n\n
design: access to properties, design<\/p>\n\n\n\n
only super admins<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
conditions within the conditional wait step to determine how a program progresses<\/p>\n\n\n\n
participant configuration page
conditional wait configuration page<\/p>\n\n\n\n
response step must happen first<\/p>\n\n\n\n
complete mapping to participant fields<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
string type<\/p>\n\n\n\n
it cannot be deleted from the program<\/p>\n\n\n\n
the participant us dropped during participants sync<\/p>\n\n\n\n
5,000 participants<\/p>\n\n\n\n
standard template<\/p>\n\n\n\n
outlines conditions for 1 path or another<\/p>\n\n\n\n
time before the next step<\/p>\n\n\n\n
can enable or disable a certain path<\/p>\n\n\n\n
participants<\/p>\n\n\n\n
draft<\/p>\n\n\n\n
manual
csv
from external system<\/p>\n\n\n\n
no<\/p>\n\n\n\n
SP_INTERNAL_USER_GROUP
internal purposes to assign people for success plans<\/p>\n\n\n\n
what is the file size limit
png, jpg, jpeg
5 MB<\/p>\n\n\n\n
active vs. inactive users
they are inactive if there is not license field<\/p>\n\n\n\n
no<\/p>\n\n\n\n
has file headers
no larger than 1MB
file name does not have spaces<\/p>\n\n\n\n
separator<\/p>\n\n\n\n
Timezone
Is a Super Admin<\/p>\n\n\n\n
usernames<\/p>\n\n\n\n
no, will be soon<\/p>\n\n\n\n
User Login History<\/p>\n\n\n\n
Sally<\/p>\n\n\n\n
send welcome email
make users active
make users inactive<\/p>\n\n\n\n
permission bundles<\/p>\n\n\n\n
Salesforce login.<\/p>\n\n\n\n
database: ID and password
SAML: sfdc for examplel, no Id\/pw
gsuite: username after google log-in<\/p>\n\n\n\n
SAML & Gsuite<\/p>\n\n\n\n
manually or through rules engine<\/p>\n\n\n\n
number, letter, color<\/p>\n\n\n\n
any number<\/p>\n\n\n\n
1<\/p>\n\n\n\n
company or relationship<\/p>\n\n\n\n
grading scheme
weights
exceptions
validity periods<\/p>\n\n\n\n
when a score is specific as manual<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
all scorecards<\/p>\n\n\n\n
stale scores<\/p>\n\n\n\n
exception<\/p>\n\n\n\n
percent contribution of measures to the overall score<\/p>\n\n\n\n\n
replaced
trend arrow
dynamically calculated<\/li>\n<\/ul>\n\n\n\n
trending up, down, constant<\/p>\n\n\n\n
weekly data<\/p>\n\n\n\n
most recent week or current week<\/p>\n\n\n\n
for the rest of the week, what does the scorecard bar show?
The bar on the left of the most recent Scorecard bar, stores ?
score for the prior week
the prior day’s score
the final score that existed the week before<\/p>\n\n\n\n
the scorecard id updates<\/p>\n\n\n\n
they are not displayed. new series of trend indicators are recorded for the new scorecard<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
timeline activities<\/p>\n\n\n\n
numeric value<\/p>\n\n\n\n
0-999,999<\/p>\n\n\n\n
no<\/p>\n\n\n\n
6-12 months<\/p>\n\n\n\n
for different segments, lifecycle stages, products<\/p>\n\n\n\n
time before a score measure resets<\/p>\n\n\n\n
override weighting<\/p>\n\n\n\n\n
9<\/p>\n\n\n\n
15%<\/p>\n\n\n\n
50%<\/p>\n\n\n\n
unique within a tenant<\/p>\n\n\n\n
200 (recommended)<\/p>\n\n\n\n
1 MB<\/p>\n\n\n\n
100 per page, 1000 total<\/p>\n\n\n\n
26<\/p>\n\n\n\n
__gc , special characters<\/p>\n\n\n\n
255<\/p>\n\n\n\n
0,1
true, false<\/p>\n\n\n\n
whole number with decimal places<\/p>\n\n\n\n
stored in 18<\/p>\n\n\n\n
After ‘@’, It should not start with<\/em><\/strong><\/p>\n\n\n\n
@ and .<\/p>\n\n\n\n
15000<\/p>\n\n\n\n
number only
number with decimals
number with percentage symbol<\/p>\n\n\n\n
Comma separator?
Data Entry\/Ingestion Format ?
Data Storage Format?
Data Display Format ?
Number \/ Number with decimals
only 1000 separator
1000$, $1000, 1000, USD 5000, “USD 5,000.8234”
1000
$ 1,000, $ 5,000.05896<\/p>\n\n\n\n
Number:?
SFDC Id:?
Email: ?
Percentage: ?.
Currency:?<\/p>\n\n\n\n
Multi select dropdown list?<\/p>\n\n\n\n\n
up to 6 default items<\/p>\n\n\n\n
low volume data which needs to be edited frequently<\/p>\n\n\n\n
Data Operation page<\/p>\n\n\n\n
A maximum of __<\/em><\/strong><\/em> can be stored in a Low Volume custom object.<\/p>\n\n\n\n
100<\/p>\n\n\n\n
_ of total MDA storage records limit per MDA object
___<\/em><\/strong> events per day
30 GB
10 GB or 100 million records
1 million<\/p>\n\n\n\n
Admins cannot edit the Risk and Objective CTA types<\/p>\n\n\n\n
1000<\/p>\n\n\n\n
20<\/p>\n\n\n\n
Type
Reason
Status
Priority<\/p>\n\n\n\n
playbook containing an email task<\/p>\n\n\n\n
CTAs, tasks and success plans<\/p>\n\n\n\n
CTAS<\/p>\n\n\n\n
Domain and Site<\/p>\n\n\n\n
survey monkey<\/p>\n\n\n\n
survey flattening<\/p>\n\n\n\n
add or edit fields<\/p>\n\n\n\n
separate column<\/p>\n\n\n\n
no<\/p>\n\n\n\n
survey library<\/p>\n\n\n\n
yes<\/p>\n\n\n\n
yes.<\/p>\n\n\n\n
Anonymous: The person responding to the survey is completely unknown and not tracked.<\/p>\n\n\n\n
no<\/p>\n\n\n\n
generic survey<\/p>\n\n\n\n
anonymous<\/p>\n\n\n\n
20 comments<\/p>\n\n\n\n
<20 survey responses with comments<\/p>\n\n\n\n
survey text analytics<\/p>\n\n\n\n
no<\/p>\n\n\n\n
The maximum waiting time for the verification of sub-domain is _<\/strong>
2-3 hours<\/p>\n\n\n\n
page<\/p>\n\n\n\n
non-anonymous<\/p>\n\n\n\n
multiple choice
NPS
CSAT
star rating
ranking
matrix
text<\/p>\n\n\n\n
display logic<\/p>\n\n\n\n
This is not applicable to or