{"id":130877,"date":"2023-12-24T12:11:11","date_gmt":"2023-12-24T12:11:11","guid":{"rendered":"https:\/\/learnexams.com\/blog\/?p=130877"},"modified":"2023-12-24T12:11:14","modified_gmt":"2023-12-24T12:11:14","slug":"cpi-certification-exam-latest-2023-2024-update-questions-and-verified-answers-100-correct-grade-a-2","status":"publish","type":"post","link":"https:\/\/www.learnexams.com\/blog\/2023\/12\/24\/cpi-certification-exam-latest-2023-2024-update-questions-and-verified-answers-100-correct-grade-a-2\/","title":{"rendered":"CPI Certification Exam (Latest 2023\/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A"},"content":{"rendered":"\n<p>CPI Certification Exam (Latest 2023\/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A<\/p>\n\n\n\n<p>CPI Certification Exam (Latest 2023\/ 2024<br>Update) Questions and Verified Answers|<br>100% Correct| Grade A<br>Q: 3 reasons for using the CPI supportive stance<br>Answer:<br>safety<br>less threatening<br>communicates respect<br>Q: components of the communication pyramid<br>Answer:<br>verbal communication, para verbal coomunication, and non-verbal communication<br>Q: what is paraverbal communication<br>Answer:<br>how we say what we say<br>Q: three components of paraverbal communication<br>Answer:<br>tone<br>volume<br>cadence<br>total voice control<\/p>\n\n\n\n<p>Q: what is the verbal escalation continuum?<br>Answer:<br>the kite<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Questioning<\/li>\n\n\n\n<li>Refusal<\/li>\n\n\n\n<li>Release<\/li>\n\n\n\n<li>Intimidation<\/li>\n\n\n\n<li>Tension-Reduction<br>Q: what is questioning<br>Answer:<br>information-seeking<br>Q: what is an intervention for questioning<br>Answer:<br>give a rational response<br>redirect<br>Q: what is refusal?<br>Answer:<br>non-compliance<br>Q: what is an intervention for refusal<br>Answer:<br>set limits<br>give options<br>Powered by <a href=\"https:\/\/learnexams.com\/search\/study?query=\" target=\"_blank\" rel=\"noopener\">https:\/\/learnexams.com\/search\/study?query=<\/a><\/li>\n\n\n\n<li><\/li>\n<\/ol>\n\n\n\n<p>4 Behavior Levels<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Anxiety<br>2.Defensive<\/li>\n\n\n\n<li>Acting Out Person<\/li>\n\n\n\n<li>Tension Reduction<\/li>\n<\/ol>\n\n\n\n<p>Staff Attitude and Approach to Anxiety<br>Be Supportive<br>an emphatic non-judgemental attempt to alleviate anxiety<\/p>\n\n\n\n<p>Staff Attitude and Approach to Defensive<br>directive-attempt to control the situation and begin to set limits<\/p>\n\n\n\n<p>Staff Attitude and Approach Acting Out Person<br>non-violent physical crisis intervention<\/p>\n\n\n\n<p>Staff Attitudes for Tension Reduction<br>therapeutic rapport decrease in energy regaining of rationality<\/p>\n\n\n\n<p>integrated Experience<br>we can set the tone for whether or not the behavior escalates or de-escalates<\/p>\n\n\n\n<p>non-verbal-proxemics (personal space)<br>area surrounding your body considered an extension of self. 1 1\/2 to 3 feet (typically) culture, height, gender, age, status, appearance, and familiarity.<\/p>\n\n\n\n<p>kinesics (body language)<br>non-verbal message transmitted by motion and body posture. Factors: eye contact, facial expressions send a very strong message gestures, how we stand<br>(stance) hands<\/p>\n\n\n\n<p>3 reasons for using the CPI supportive stance<br>safety<br>less threatening<br>communicates respect<\/p>\n\n\n\n<p>components of the communication pyramid<br>verbal communication, para verbal coomunication, and non-verbal communication<\/p>\n\n\n\n<p>what is paraverbal communication<br>how we say what we say<\/p>\n\n\n\n<p>three components of paraverbal communication<br>tone<br>volume<br>cadence<\/p>\n\n\n\n<p>total voice control<\/p>\n\n\n\n<p>what is the verbal escalation continuum?<br>the kite<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Questioning<\/li>\n\n\n\n<li>Refusal<\/li>\n\n\n\n<li>Release<\/li>\n\n\n\n<li>Intimidation<\/li>\n\n\n\n<li>Tension-Reduction<\/li>\n<\/ol>\n\n\n\n<p>what is questioning<br>information-seeking<\/p>\n\n\n\n<p>what is an intervention for questioning<br>give a rational response<br>redirect<\/p>\n\n\n\n<p>what is refusal?<br>non-compliance<\/p>\n\n\n\n<p>what is an intervention for refusal<br>set limits<br>give options<\/p>\n\n\n\n<p>what is release<br>high energy outburst<\/p>\n\n\n\n<p>intervention for release<br>let it happen<br>isolate the situation<\/p>\n\n\n\n<p>what is intimidation<br>verbal or non verbal threats<\/p>\n\n\n\n<p>intervention for intimidation<br>take it seriously<br>get help<br>document<\/p>\n\n\n\n<p>what is tension reduction<br>decreased energy and regaining rationality<\/p>\n\n\n\n<p>what is an intervention for tension reduction<br>therapeutic rapport<\/p>\n\n\n\n<p>3 keys to setting limits<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>keep it simple<\/li>\n\n\n\n<li>reasonable<\/li>\n\n\n\n<li>enforceable<\/li>\n<\/ol>\n\n\n\n<p>what is empathetic listening<br>active process to discern what a person is really saying<\/p>\n\n\n\n<p>5 things to do during active listening<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>give un-divided attention<\/li>\n\n\n\n<li>be non-judemental<\/li>\n\n\n\n<li>listen for feelings<br>4.allow for silence<\/li>\n\n\n\n<li>restate to clarify<\/li>\n<\/ol>\n\n\n\n<p>what are precipating factors<br>the internalor external causes for behavior over which staff has little or no control<\/p>\n\n\n\n<p>rational detachment<br>the ability to stay in control of our own behavior and not take the student&#8217;s behavior personally<\/p>\n\n\n\n<p>intergrated experience<br>the concept that attitudes and behaviors of staff impact and influence the attitudes and bahaviors of students and vice versa<\/p>\n\n\n\n<p>3 unproductive reactions to fear and anxiety<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>freezing<\/li>\n\n\n\n<li>over-reacting<\/li>\n\n\n\n<li>responding inappropriately<\/li>\n<\/ol>\n\n\n\n<p>3 productive responses to fear and anxiety<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>increase in speed &amp; strength<\/li>\n\n\n\n<li>increase in sensory acuity<\/li>\n\n\n\n<li>decrease in reaction time<\/li>\n<\/ol>\n\n\n\n<p>definition of a strike<br>a weapon coming into contact with a target<\/p>\n\n\n\n<p>examples of strikes<br>kicking<br>punching<br>throwing<\/p>\n\n\n\n<p>definition of grab<br>an attempt to control or damage part of one&#8217;s body<\/p>\n\n\n\n<p>examples of grabs<br>biting<br>scratching<br>hair pulling<\/p>\n\n\n\n<p>principles of personal safety regarding strikes (name two)<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>block or deflect<\/li>\n\n\n\n<li>move the targey<\/li>\n<\/ol>\n\n\n\n<p>principles of personal safety regarding grabs. Name 2<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>gain physiological advantage<\/li>\n\n\n\n<li>gain psychological advantage<\/li>\n<\/ol>\n\n\n\n<p>Name the 3 control dynamics<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>reduce upper body strength by conrolling arms as weapons<\/li>\n\n\n\n<li>reduce lower body strength by managing the back incline<\/li>\n\n\n\n<li>reduce mobility by close body contact<\/li>\n<\/ol>\n\n\n\n<p>what should you consider when putting together a crisis team?<br>-2 to 5 people per acting out person<br>consider how your team is called<br>consider the physical location of your team<br>consider who will be on the team<\/p>\n\n\n\n<p>Name 3 reasons to use a team instead of solo intervention<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>safety<\/li>\n\n\n\n<li>professionalism<\/li>\n\n\n\n<li>litigation<\/li>\n<\/ol>\n\n\n\n<p>three characteristics of team leader<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>1st person on the scene<\/li>\n\n\n\n<li>confident and competent<br>best rapport with client<\/li>\n<\/ol>\n\n\n\n<p>Name the team leader duties<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>assess the situation<\/li>\n\n\n\n<li>plan the intervention<\/li>\n\n\n\n<li>direct the team<\/li>\n\n\n\n<li>communicate with the client<\/li>\n<\/ol>\n\n\n\n<p>Auxiliary Team Member Duties<br>C-A-R-E<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check for the safety of the environment<\/li>\n\n\n\n<li>Address safety issues<\/li>\n\n\n\n<li>Recogize if the intervention needs to be changed<\/li>\n\n\n\n<li>Engage and support<\/li>\n<\/ol>\n\n\n\n<p>what is the CPI COPING Model (strategy for therapeutic rapport)<br>C-control physically and emotionally<br>O-orient to the facts\/ non-judgemental<br>P-pattern-triggers and trends<br>I-investigate alternatives\/provide resources<br>N-negotiate the contract or changes<br>G-give support and responsibility<\/p>\n\n\n\n<p>3 steps for facilitating through lecture<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>term<\/li>\n\n\n\n<li>definition<\/li>\n\n\n\n<li>example ( mine and participants)<\/li>\n<\/ol>\n\n\n\n<p>3 steps for facilitating through activities<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>demonstrate\/describe<\/li>\n\n\n\n<li>participate\/practice<\/li>\n\n\n\n<li>explain\/expand<\/li>\n<\/ol>\n\n\n\n<p>ways to respond to participants questions<br>redirect<br>deflect<br>give a rational response<br>parking lot<\/p>\n\n\n\n<p>ways to maintain safety during training<br>following due care guidelines<br>training room considerations-enough space, safe, discuss personal injuries<br>practicing of physicals<\/p>\n\n\n\n<p>why do we use non violent crisis intervention<br>to promote the care, welfare, safety, and security of all of our students<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CPI Certification Exam (Latest 2023\/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A CPI Certification Exam (Latest 2023\/ 2024Update) Questions and Verified Answers|100% Correct| Grade AQ: 3 reasons for using the CPI supportive stanceAnswer:safetyless threateningcommunicates respectQ: components of the communication pyramidAnswer:verbal communication, para verbal coomunication, and non-verbal communicationQ: what is paraverbal communicationAnswer:how we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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