COPE HEALTH SCHOLARS WRITTEN EXAM<\/p>\n\n\n\n
Which of the following is true regarding Protected Health Information
(PHI)?
a. PHI Include information about a persons, physical health, mental
health, provide care and payment for that care
b. name, date of birth, address, and other identifying information such as
a tattoo.
c. PHI is considered confidential under HIPAA
d. All of the above. – ANSWER- d. All of the above
What does HIPAA stand for? – ANSWER- Health Insurance Portability
& Accountability Act<\/p>\n\n\n\n
When reading a co-worker’s Facebook page, you see that they have
taken a picture of a patient’s unusual injury with their cell phone and
posted it online, but the patient’s name is not mentioned. – ANSWER\u0002Report the suspected breach to your privacy officer or supervisor.
Define a breach as it relates to HIPAA – ANSWER- A breach is the
acquisition, access, use or disclosure of unsecured PHI, in a manner
notpermitted by HIPAA, which poses a significant risk of financial,
reputation or other harm to the affected individual
In the event of a HIPAA breach\/violation, where information is
negligently\/knowingly obtained and disclosed, which of the following
could face fines and civil penalties?
a. Health Scholars who access or disclose unnecessary medical
information
b. Staff who access patient’s medical records
c. Hospital or medical group
d. All of the above – ANSWER- d. All of the above
What is the latest date that participants can reschedule their shifts? –
ANSWER- 25th of the month before the shift begins<\/p>\n\n\n\n
what is the latest date that participants can add additional shifts? –
ANSWER- after the 25th until the end of the month
How can a participant reschedule a shift? How often? – ANSWER- e\u0002mail the DC at least 48 hours before with: date and time of shift to be
rescheduled, reason, requested replacement
two times in a month becomes grounds for counseling
How can a participant excuse a missed shift? – ANSWER- call the
charge nurse 15 minutes after the shift starts, e-mail the DC at least 24
hours before with: reason, new shift date and time
What is an unexcused missed shift? Protocol? – ANSWER- when the
participant fails to notify the DC until after the shift begins
1 unexcused missed shift is automatic counseling
If participants take two back-to-back shifts, what must they do? –
ANSWER- take a 30-minute break in between, and use two lines in their
timesheet, with the appropriate time allotments (so that the second shift
would only have 3:30)
What is an hours audit request form? – ANSWER- to request
documentation of hours completed<\/p>\n\n\n\n
What are the three levels of punishment for violating protocol? –
ANSWER- counseling report (review policy and correct behavior)
suspension from shifts (under performance contract)
counseling session (possible release)
What are the four stakes of health service delivery? – ANSWER\u0002regulators (government agencies, acredditing agencies, etc.)
providers (health care professionals)
payers (government: medicare for elderly, medicaid for poor; HMO:
primary care referral; PPO: direct to specialist)
consumers (patients: outpatient, inpatient; community)
How will the health care of tomorrow hopefully differ from that of
today? – ANSWER- more of a focus on primary and preventive care,
with most money spent there, as opposed to intensive care\/specialty
What is HCAHPS? – ANSWER- Hospital, Consumer Assessment of
Healthcare Providers and Systems<\/p>\n\n\n\n