When responding to a client on the intercom, you s...

CNA WRITTEN TEST QUESTIONS Quiz

When responding to a client on the intercom, you should

A. ask for the client's name.

B. say, "What do you want?"

C. give your name and position and say, "May I help you?"

D. say, "The nurse will answer your call."

✔ Correct Answer:

C. give your name and position and say, "May I help you?"

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