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CNA Chapter 2 Exam Test
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Question Number 5
Which of the following are ways for NAs to avoid barriers to communication?
The NA should use slang so that the resident understands more easily.
The NA should respond with "Why?" when the resident makes a statement.
The NA should use medical terms when talking with the resident so the resident will more easily understand his condition.
The NA should ask open-ended questions that require more than "yes" or "no" responses
✔ Correct Answer:
The NA should ask open-ended questions that require more than "yes" or "no" responses
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