Extron Electronics sells coaxial cables for connec...

Mkt 3351 Final Exam-dino Test

Question Number 21

Extron Electronics sells coaxial cables for connecting computers to all types of peripheral devices like printers, modems and fax machines. for the benefit of its customers, Extron provides a laminated card with picture of all the possible cable connections that a customer could need. with this card, a customer can order from one to any number of connectors with as many feet of cable as is needed. orders can be placed by calling a toll-free number, sending an email, or using the company's website. company reps are also available 24-hours a day in case the customer is not sure which drawing on the card matches his or her needs. by integrating its services marketing communications, Extron is closing provider _____________ of the gaps model of service quality

a. gap 1

b. gap 2

c. gap 3

d. gap 4

✔ Correct Answer:

d. gap 4

Mkt 3351 Final Exam-dino Test

Question Number 21

Count Down:

Related questions :