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Phlebotomy Handbook 10th Edition Garza Test Bank
Phlebotomy Handbook, 10e (Garza/Becan-McBride)
Chapter 1 Phlebotomy Practice and Quality Assessment
Multiple Choice Questions
1) The term phlebotomy is derived from Greek words that mean:
A) droplet, vein
B) vein, cut
C) blood, droplet
D) red, blood
Answer: B
2) The terms venesection/venisectionare synonymous with (the same as) which of the following?
A) topside of a vein
B) blood vein
C) phlebotomy
D) venous circulation
Answer: C
3) An emergency care center is an example of which type of health care setting?
A) hospital-based clinic
B) specialty hospital
C) hospice
D) ambulatory care (outpatient) setting
Answer: D
4) What are competency statements for health care workers?
A) federal tax code for health care workers
B) certification requirements
C) precautions for reducing infections
D) skills and abilities required for job performance
Answer: D
5) Which of the following is the medical specialty that pertains to the diagnosis and treatment of skin
disorders?
A) dermatology
B) pathology
C) immunology
D) otolaryngology
Answer: A
6) Which of the following specialties would relate to diagnosis and treatment of cancer?
A) dermatology
B) oncology
C) orthopedics
D) infectious diseases
Answer: B
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7) Which of the following medical specialists would only treat elderly patients?
A) pediatrician
B) hematologist
C) gerontologist
D) pathologist
Answer: C
8) Receiving an emergency lab test request is an example of which phase of laboratory testing?
A) preexamination/preanalytical
B) examination/analytical
C) postexamination/postanalytical
D) notification/reporting
Answer: A
9) Assessing a patient for a suitable vein to perform a venipuncture procedure is an example of which
phase of laboratory testing?
A) preexamination/preanalytical
B) examination/analytical
C) postexamination/postanalytical
D) notification/reporting
Answer: A
10) Identification and labeling of a blood specimen after a venipuncture procedure is an example of
which phase of laboratory testing?
A) preexamination/preanalytical
B) examination/analytical
C) postexamination/postanalytical
D) notification/reporting
Answer: A
11) Using an antiseptic for cleansing the skin prior to a venipuncture procedure is an example of which
phase of laboratory testing?
A) preexamination/preanalytical
B) examination/analytical
C) postexamination/postanalytical
D) notification/reporting
Answer: A
12) Centrifugation of a blood specimen is an example of which phase of laboratory testing?
A) preexamination/preanalytical
B) examination/analytical
C) postexamination/postanalytical
D) notification/reporting
Answer: A
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13) Performing a laboratory test on a patient’s blood specimen is an example of which phase of laboratory
testing?
A) preexamination/preanalytical
B) examination/analytical
C) postexamination/postanalytical
D) notification/reporting
Answer: B
14) In which circumstances is the phlebotomist likely to collaborate with the pharmacy?
A) when the patient is overly angry or agitated
B) when a patient requests a painkiller
C) when asked to collect specimens for drug monitoring
D) when looking for a suitable vein for the venipuncture procedure
Answer: C
15) Which of the following would do the most to promote a professional appearance in a patient care
setting?
A) good posture and personal hygiene
B) quality control monitors
C) documentation procedures
D) use of a strong, assertive voice
Answer: A
16) There are many professional expectations for phlebotomists, but one of the most important is
following a code of ethics. Which of the following would be an example of ethical behavior?
A) good posture
B) respect for patient’s privacy
C) ability to look at blood without fainting
D) maintaining a healthy lifestyle
Answer: B
17) The concept of meeting and exceeding customer expectations by resolving immediate problems, and
finding opportunities for improvement where no problems are evident, is known as:
A) continuous quality improvement (CQI)
B) a code of ethics
C) continuing education (CE)
D) Clinical Laboratory Improvement Amendments of 1988 (CLIA 1988)
Answer: A
18) Cleanliness and personal hygiene are important for:
A) precision and accuracy
B) personal and patient safety
C) timeliness of test results
D) personal liability
Answer: B
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19) Professional certification typically refers to:
A) passing a national examination and/or completing continuing education
B) maintaining a good record of attendance at one’s jobsite
C) passing a state examination
D) passing an examination given by a local hospital
Answer: A
20) Licensure typically refers to:
A) providing up-to-date income tax records
B) maintaining all immunizations up to date
C) passing a state-required examination and/or continuing education
D) joining a professional organization
Answer: C
21) The term right to know refers to:
A) keeping the patient’s condition confidential while outside the health care organization
B) the patient’s right to information about his procedures and who is performing them
C) accountability of the phlebotomist to know details of every clinical test
D) allowing employers to know personal details of each employee
Answer: B
22) Health care for infants and children falls into which medical specialty?
A) oncology
B) neonatology
C) pediatrics
D) cytology
Answer: C
23) Which of the following is an important work-related characteristic that is helpful for phlebotomists?
A) a keen sense of direction
B) enjoying work with small objects
C) being very athletic
D) involvement in community activities
Answer: B
24) Which of the following is acceptable attire for a phlebotomist?
A) dangling earrings
B) necklace tucked inside a collar
C) fragrances and perfumes
D) long, polished fingernails
Answer: B
25) Six Sigma is an example of a:
A) dress code policy
B) customer satisfaction survey
C) certification agency
D) quality improvement framework
Answer: D