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WGU C715 ORGANIZATIONAL BEHAVIOR STUDY GUIDE
1.The hereditary approach states what? ANS An individual’s personality
is deter- mined by molecular structure of genes.
2.hereditary ANS determined at time of conception
3.Myers-Briggs Type Indicator ANS Most widely used personality test
that includes Extroverted (E) versus Introverted (I), Sensing (S) versus
Intuitive (N), Thinking (T) versus Feeling (F), Judging (J) versus
Perceiving (P
4.What is the major problem with the Myers-Briggs personality test? ANS It
forces a person to be categorized as either one type or another.
5.Big 5 Personality Traits ANS Openness, Conscientiousness,
Agreeableness, Ex- troversion, Emotional stability.
6.Among all Big 5 personality traits, which one is most consistently
related to job performance? ANS conscientiousness
7.narcissism ANS The tendency to be arrogant, have a grandiose
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sense of self-im- portance, require excessive admiration, and have a
sense of entitlement.
8.Individuals scoring have a strong ability to adjust their
behavior to external, situational factors and can behave differently in
different situa- tions. ANS high on self-monitoring
9.People with proactive personalities do what? ANS They are more
likely than others to be seen as leaders.
10.What is true of values? ANS They have content and intensity
attributes.
11.What is an instrumental value? ANS A method of behaviors that get
you to the end result like personal discipline.
12.What is a terminal value? ANS Where you are trying to end up
such as social recognition.
13.What are John Holland’s six personality types? ANS realistic,
investigative, artistic, social, enterprising, conventional. (remember
investigative)
14.With reference to Hofstede’s framework, which country scores the
high- est in individualism? ANS United States
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15.What is perception? ANS A process by which individuals organize
and interpret their sensory impressions in order to give meaning to
their environment.
16.What are the three factors that influence perception? ANS Situation,
perceiver, target
17.attributional theory ANS when we observe someone’s behavior, we
attempt to determine whether it was caused by internal or external
factors.
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18.what is the difference between intrinsic and extrinsic? ANS Intrinsic is
inside you (fits the pattern) and extrinsic is outside you (breaks the
pattern).
19.dispositional attribution ANS attributing behavior to the person’s
disposition and traits (internal)
20.situational attribution ANS attributing a behavior to some external
cause or factor operating within the situation (an external attribution
like environment)
21.Three determinants of attributions are? ANS distinctiveness,
consensus, and consistency
22.What is the fundamental attribution error? ANS The tendency to
underestimate the influence of external factors and overestimate the
influence of internal factors when making judgments about the
behavior of others. (behavior of others)
23.What is self-serving bias? ANS The tendency for individuals to
attribute their own successes to internal factors and put the blame for
failures on external factors. (behavior of yourself)
24.What is selective perception? ANS The tendency to selectively