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2026 WELLCARE MASTERY TEST 80 QUESTIONS AND ( ANSWERS)
2026 WELLCARE MASTERY TEST 80
QUESTIONS AND CORRECT DETAILED ANSWERS WITH
RATIONALES ( ANSWERS)
The online Centene Workbench self-service portal enables you to:
a.Upload applications
b.Use the self-service workflows and ticketing system
c.Locate valuable documents and resources
d.All of these
d. All of these
Communication of PHI can be:
(Select all that apply.)
a.Written
b.Electronic
c.Verbal
a.Written
b.Electronic
c.Verbal
You can help prevent grievances by:
(Select all that apply.)
a.Always confirming availability of the beneficiary's primary and specialist
providers by using the provider search tool available on the plan's website.
b.Always using plan materials to clearly explain plan benefits and cost (including
medications) and check for understanding.
c.Always confirming a beneficiary's intent to enroll before accepting their
enrollment application.
a.Always confirming availability of the beneficiary's primary and specialist
providers by using the provider search tool available on the plan's website.
b.Always using plan materials to clearly explain plan benefits and cost (including
medications) and check for understanding.
c.Always confirming a beneficiary's intent to enroll before accepting their
enrollment application.
When a paper SOA form is used, it must be completed __________ hosting the
sales presentation.
a.48 Hours prior to
b.During
c.After
a.48 Hours prior to
Any request or distribution of PHI should contain only the minimum amount of
PHI required to complete the intended task.
True
False
True
When discussing prescription drug coverage, you should:
(Select all that apply.)
a.Explain how to use the formulary to look up limitations and exclusions (e.g., step
therapy, quantity limits).
b.Confirm coverage of the beneficiary's current and/or anticipated prescriptions.
c.Explain formulary tiers as well as drug copayment amounts.
d.For drugs that are not covered by the new plan, explain the Transition Fill
program and how to request a coverage exception.
a.Explain how to use the formulary to look up limitations and exclusions (e.g., step
therapy, quantity limits).
b.Confirm coverage of the beneficiary's current and/or anticipated prescriptions.
c.Explain formulary tiers as well as drug copayment amounts.
d.For drugs that are not covered by the new plan, explain the Transition Fill
program and how to request a coverage exception.
Which option is the preferred method to submit enrollment?
a.Centene Workbench Upload
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