AARP Assessment Test with Complete Solutions

AARP Assessment Test with Complete
Solutions
Question : Which of the following is TRUE about
UnitedHealthcare Medicare plans carrying the AARP name?
Correct answer: AARP does not endorse any
UnitedHealthcare MA and PDP plans but does endorse the
AARP Medicare Supplement Insurance Plans.
Question : To live up to the five Consumer Commitment
Standards, agents offering AARP-branded products should
help their customers feel their relationship with AARP is
____________________.
Correct answer: Effortless and inspiring
Question : Which of the following are part of being
straightforward when servicing a customer? (Select 3)
Correct answer: -Communicating clearly to alleviate any
confusion. -Being upfront about what information means. -
Providing the right information.

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