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1. Which of the following is a current trend in quality and risk
management in healthcare settings?
a) Centralized decision-making
b) Reactive approach to incidents
c) Patient-centered care
d) Adherence to traditional protocols
Answer: c) Patient-centered care
Rationale: Patient-centered care is a current trend in quality and risk
management as it ensures that healthcare decisions are made in
partnership with patients, based on their preferences, needs, and values,
leading to improved outcomes and patient satisfaction.
2. Which quality model is widely used to promote continuous quality
improvement in healthcare organizations?
a) Six Sigma
b) Deming's Plan-Do-Study-Act (PDSA) cycle
c) Lean management
d) Total Quality Management (TQM)
Answer: b) Deming's Plan-Do-Study-Act (PDSA) cycle
Rationale: Deming's PDSA cycle is a widely used quality improvement
model that involves planning, implementing, evaluating, and refining
interventions in a continuous cycle to promote ongoing quality
improvement in healthcare.
3. The systematic identification, analysis, and management of risks to
patient safety is referred to as:
a) Risk avoidance
b) Risk acceptance
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