AMAZON ACADEMY FINAL STUDY GUIDE EXAM QUESTIONS

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AMAZON ACADEMY FINAL STUDY GUIDE EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -100 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Per your OTR partner there is 275 DA's secured with a SPR of 205. The Flex pool for your station is around 90 Flex drivers with an average SPR of 42. What is the total OTR capacity that your station can dispatch?

Answer:

60,155

Question 2: What portal is used to ensure that Associates are assigned the correct Labor Tracked?

Answer:

FC Labor Management Portal

Question 3: Who owns your Career Growth Plan?

Answer:

You own your own Career Growth Plan Question 4: You are in charge of Pick & Stage and OTR depends on you for your staging of routes on time. How do you stay proactive to avoid OTD misses?

Answer:

Labor planning properly based off of projected rates and volumes to ensure you have the correct headcount

Question 5: You notice an associate stumbling, behaving unsafely, and they smell of alcohol/drugs. What is the first step in the reasonable suspicion protocol?Which of these best describe the problem solve role on loadout?

Answer:

Associate that resolves partially picked routes, audits route for accuracy, and investigates staging or container errors throughout the station. Assists DA's that are missing items by either physically finding the item or removing from DA's route.Question 6: Network Goal for Engage is that all associates are engaged with at least once:

Answer:

Every 30 days

Question 7: What does the "SPR thresholds" parameter do?

Answer:

Creates notifications if routes being picked over certain time thresholds Question 8: What are the visual indicators for incorrect planning to your shifts PPH?

Answer:

Overwhelmed associates, Packages on the ground, Idle Associates.Question 9: During your Sort Shift you have an Associate who reports they have a cut on their hand from the conveyor belt. The injury is contained and treated with basic first aid. The area is declared safe. The associate is okay, their hand hurts, and will seek outside medical treatment.What should you do next?

Answer:

If an emergency: call 911; If a non emergency contact nurses on demand first (applicable to US. Not Canada) and then complete the injury form Question 10: What is the responsibility of the Problem Solve/Repack Associate? (Select the two that apply)Monitor the balance between induct and sort rates, make adjustments as necessaryTroubleshoot any kick outs from inductCoach associates to rate expectationsRepack any damaged boxes

Answer:

• and 4 Only

Question 11: During loadout, a driver states that there is a damaged leaking package in one of their bags and it has leaked on the remaining contents. Your exterior problem solvers sideline the bag without problem solving the contents where it goes unchecked for 3 hours. All of these packages end up being marked missing on road by the driver and hit PNOVC. What action should you take to ensure packages are dealt with properly?

Answer:

Conduct STU with problem solvers about the importance of real time problem solving packages through fixit and removing packages from driver's routes.

Question 12: Where do Yard Marshals go to complete TDR Audits?

Answer:

Apollo Question 13: Your station has the ability to dispatch a max capacity of 48 vans per DSP wave.How many staging locations should your station have physically and virtually at minimum in order to run a successful shift?

Answer:

144 staging locations Question 14: What are some items you are able to track under the Pick tab in SCC Outbound?

Answer:

All of the Above (Pick Associate, Route Status, Pick duration) Question 15: Calculate this sites On Time Dispatch for Core volume: -175 Routes for -0 vans for your 1st wave departed late -4 vans from your 2nd wave departed late -3 vans from your 3rd wave departed late -4 routes were staged late in your 4th wave, but all routes departed on time.-0 routes were departed late for 5th wave.

Answer:

96.00%

Question 16: You are a Sort Am and notice on FMC that your last linehaul with 1500 packages will arrive at 15 minutes after your planned induct cutoff time what actions should you take?Choose the two from below that apply.Post VET to ensure that all packages are processedContinue to induct until all packages are inducted from all trailers.Coordinate with Load Out and OTR managers to inform them of the late linehaul and ensure flex capacity to dispatch all freight.Sideline all packages on the trainer and sort during next Sort shift.

Answer:

NOT 3 and 4 Only

Question 17: What are the 3 key pieces needed to complete a proper bridge?

Answer:

Root Cause, Details, Actions Question 18: Several Inbound trailers have been docked late at the station during the week and the flow of traffic is a concern. You are assigned to help improve yard safety and efficiency at your station. How should you approach this?

Answer:

Speak to yard marshals and instill best practices for directing the flow of traffic.Question 19: What group of associates is the First Stow Attempted Failed (FSAF) mechanism targeted at to improve sort quality?

Answer:

Stowers as it tracks items scanned to the incorrect sort zone

Question 20: What is the primary responsibility of a Tetris associate?

Answer:

To re-arrange packages in the OS racks and bags to maximize available space and remove hazards Question 21: You have been tasked with bridging your recent shifts scan compliance metric.You have discovered that your scan compliance was 99.64% for the shift, your PPH was 85, and all the volume was processed. What is the first thing you need to know in order to bridge this metric?

Answer:

Scan compliance benchmark goal Question 22: While managing our Hazardous Waste Storage Area we are required to post and

maintain a list of associates authorized to: (Select The Two That Apply)

Enter the Hazardous Waste Storage AreaSign Hazardous Waste Shipping ManifestsEmpty Hazardous Waste ContainersOrder Hazmat PPE

Answer:

• and 2 Only