AMAZON AREA MANAGER INTERN INTERVIEW EXAM

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AMAZON AREA MANAGER INTERN INTERVIEW EXAM

QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -22 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: When have you had to make a difficult decision with only limited information?

Answer:

I did not have the information initially, but find my way to make a decision.

Question 2: Tell me everything you know about the Amazon leadership principles?

Answer:

Customer obsession, ownership, invention, and simplify, leaders (are right, a lot) have strong judgment and good instincts and seek diverse perspectives and work to disconfirm their beliefs, leaders learn and are curious about new possibilities, Leaders hire and develop the best, leaders have relentlessly high standards, leaders think big, create and communicate a bold direction that inspires results (they think differently and look around corners for ways to serve customers), Bias for Action = speed is important in business and value calculated risk-taking, Frugality=the quality of being economical with money or food/accomplish more with less/resourcefulness/self-sufficiency and invention, earn trust, dive deep by operating at all levels and remain connected to the details. Leaders are obligated to respectfully challenge decisions when they disagree even when doing so is uncomfortable or exhausting Question 3: Tell me about a situation when you took a risk and it didn't work out?

Answer:

During the fall semester of last year, I took a python course for the first time since several years and there was a project we had to do

Question 4: Tight deadlines, rushed, completed but not with 100%, if you are going to say yes make sure you have the resources to do so.

Answer:

Describe your leadership style.

Question 5: What's your biggest weakness?

Answer:

My greatest weakness is time management, i have always been very detail-oriented, so it sometimes takes me longer to finish a project than Initially think it will. This is why I started using notion, notes and daily reminder as a habit to keep me on track of daily tasks. It made me more conscious of the time a task takes me and helped me never miss a deadline again and more organize.Self-criticism: aim for the highest goal but sometimes when I don't reach it I blame myself for it -I'm too critical of myself and often feel like I'm not giving my best, or like I disappoint the people I work with. This often led me to overwork myself, burn out, or feel inferior to my colleagues, although my supervisors hadn't complained about my performance. During the past year, I have been working on myself actively, trying to be fairer with myself." Question 6: Tell me about yourself and why you think you'll make a great manager for Amazon?

Answer:

I am a highly professional, determined, and positive manager who takes the responsibilities that come with the role seriously. I am a naturally driven person who has interpersonal skills, decisiveness, and the ability to achieve tough targets and complete challenging projects whilst under pressure. I understand that Amazon has only reached the status it has as the largest online retailer in the world by employing staff and managers who all work towards achieving the same goal.Having studied the Amazon leadership principles in detail, I can assure you I have the necessary qualities and attributes to perform the role to a very high standard. If you employ me as your manager, I will work extremely hard to ensure both myself and the team I am managing all work hard to ensure Amazon stays at the forefront of the industry.

Question 7: When have you worked with other people to complete a tough project?

Answer:

During my time at Lindt, there were consecutive weekends where there were not enough employees at Lindt, my team was stressed but continued to strive for the best, then I took the initiative and started checking the customers out when they're finished. We were able to meet target goals in many days during the summer. I think one of our tough project is reaching our target sales goal.

Question 8: Describe a time when you demonstrated one of the Amazon Leadership principles in previous role?

Answer:

One of them I believe I have been consistent in, in every role I have undertaken so far, is that of CUSTOMER OBSESSION, LEARN & BE CURIOUS (there's always something I could learn from) , DELIVER RESULTS, or EARN TRUST. As an employer of Lindt, I deliver high-quality products and services that meet the requirements of most customers. I was always learning and curious about new possibilities, acting to explore them and questioned whenever there's an arrival of new products at the chocolate shop. I work hard to keep the customer happy and satisfy with the time they have come to our shop.Question 9: As you are aware, excellent customer service is at the core of everything we do here at Amazon. Give an example of when you facilitated excellent customer service

Answer:

I provide free samples of truffles while the customer waiting patiently in line. Asking them how are they doing today and having a friendly smile and greet

Question 10: What are your strengths?

Answer:

Open-minded person and always determine to learn new things. I'm always focused, creative, and dedicated in my work. I'm also versatile in my work.Question 11: As a manager for Amazon, how would you persuade people to do what you want?

Answer:

Plan out what I want someone else to do something and explain why it is necessary to carry out

Question 12: Do you have questions for the panel?

Answer:

can you share more about the day to day responsibilities of this role? How would you describe the pace of a typical day? How long have you been at this company working at Amazon? Can you talk more about the company culture?Question 13: Describe a time when you disagreed with your supervisor or manager?

Answer:

One time, I disagreed with my manager over the best way to handle my work schedule. And, rather than questioning her authority in front of everyone in the store, I asked her to speak privately in her office. I made sure to be open and honest about how I thought we could better handle the situation. She agreed, so we decided to do it my way. It taught me a lot about the importance of open communication in the workplace. Our customer left content, and we were able to establish an even better relationship.

Question 14: Tell me the different skills and attributes you possess that will help you become a competent manager for Amazon?

Answer:

I have several core skills and attributes that will help me to become a competent manager at Amazon. I must take responsibility for not only my actions but the actions of the people I am managing within the company; I have a solid set of communication & interpersonal skills, that allow me to inspire & motivate those people within my team to achieve great things; the ability to achieve difficult & time-sensitive tasks & projects whilst under extreme pressure & also the understanding that everything I do whilst working for Amazon must be centered on the 14 Amazon Leadership Principles.I am able to negotiate & persuade in a strong & pos manner to help others achieve the company's goals and targets; hold others accountable for their actions, and also maintain high standards in everything I do whilst working towards Amazon's core objectives. I believe I will be a strong & inspirational manager & feel you will be impressed with my strong work ethic & determination to consistently succeed whilst in the role Question 15: As our manager, you will need to make difficult decisions regulary. Explain the decision-making process you utilize whilst making important decisions

Answer:

Identify decisions, gather info, weight pros & cons of alternative, choose and take action and reflect.

Question 16: Describe a time when you managed a difficult team?

Answer:

When have you completed a difficult, time-sensative task whilst under pressure?

Question 17: Why do you want to work for Amazon as a manager?

Answer:

I want to work for Amazon as a manager because not only are you the clear leader in this industry, but you are also innovative in your determination to maintain your status as the number one place to shop online for a multitude of goods and services. If I get to become a manager at Amazon, not only will I be working alongside some of the most talented people around, but I will also have the peace of mind knowing that I will have a part to play in continuing to make Amazon the greatest company ever to be started, for many years to come. Being a part of the Amazon management family is my number one priority, and I feel very strongly I have built up the necessary skills, experience, and qualities to help you continue to thrive, develop and flourish within the online shopping industry Question 18: Explain a time when you had to deal with ambiguity(the quality of being to more than one interpretation/vagueness)?

Answer:

I faced this situation very often when I just started working at a retirement home for Visiting Angels company. I remembered when it was my first day and the managers didn't put me into job shadow