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AMAZON - SEATTLE (ASSOCIATE ACCOUNT EXECUTIVE)
INTERVIEW EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -17 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: Invent and Simplify (IRL Example)
Answer:
Leaders expect and require innovation and invention from their teams and always find ways to simplify.They are externally aware, look for new ideas from everywhere, and are not limited by "not invented here." As we do new things, we accept that we may be misunderstood for long periods of time.It's not an experiment if you know it's going to work.S- One of my tasks as an intern at DATA I/O was to create an email marketing campaign that targeted potential leads, customers, and partners.T- Due to a one week deadline, I was asked to compile a list of these contacts so that they could be uploaded to Constant Contact.A- I recognized that the issue was there were over 1,000 contacts that needed to be sorted and tested on whether they were empty leads. I was able to simplify the process by uploading all current contacts of importance to an excel sheet, cross analyzing all contacts that exist in our system, and eliminating any that don't carry over through an easy search and delete file that can easily be reuploaded to Constant Contact for updated information.R- Out of the simple functioning spreadsheet, we filtered out 400 empty leads and had around 600 veritable contacts.
Question 2: Hire and Develop the Best (IRL Example)
Answer:
Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop other leaders and take seriously their role in coaching others.S- T- A- R-
Question 3: Tell Me About Yourself.
Answer:
I recently graduated at The University of Washington in Media & Communications and since then have continued my learning in content creation and management through Adobe tools such as Photoshop, Premiere, and InDesign. I believe my resume is a reflection of my interests since my curiosity has led me to discover my interests in marketing and advertising while also having a background in sales and data analytics.I would also consider myself extroverted making my interactions with clients or leads something I look forward to. I like to set myself goals and keep them in the best interest of the company I'm working for which is why I want to work in sales in the advertising sector because it's an area where I can use my abilities in marketing and communications to create solid long term relationships with clients and also learn more about Amazon's fast growing advertising services.
Question 4: Ownership (IRL Example)
Answer:
Leaders are owners. They think long term and don't sacrifice long-term value for short-term results.They act on behalf of the entire company, beyond just their own team. They never say "that's not my job." S- I wanted to use DATA DRIVEN ANLYTICS to help my family business know whether lower fuel price results in more profit due to higher volume of fuel sales and getting more customers into the convenience store to purchase higher profit items.T: In my family business of Johnsons Corner, I had an idea that I proposed to the owner to lower fuel price beyond competitors to get customers in the store to purchase the higher profit margin items in the convenience store.A: I had the historical daily sales from convenience store in one column and fuel sales in the other along with the cost of goods sold and gross profit in the other column.R: As a result, we increased our profits by 8% since competing in fuel prices with our competitors was less beneficial than placing our bets on our wider range of inventory.
Question 5: Vocally Self Critical (IRL Example)
Answer:
Leaders do not believe their or their team's body odor smells of perfume. Leaders come forward with problems or information, even when doing so is awkward or embarrassing. Leaders benchmark themselves and their teams against the best.S - 4 years ago my boss explained to me that I needed to improve my public speaking skills, since I'm in marketing and sale and give presentations to my colleagues and clients frequently. He said that I speak too softly and too quickly and don't explain my ideas clearly.T/A - I didn't know how to get better at this, so I joined a business fraternity. I was accepted, and for the first few months, we had mandatory public speaking events where we could volunteer to lead presentations for the weekly meetings.R - After working on my skills for several months, I could see that my presentations were better. At my next review, my boss at State Farm agreed. Now I'm continuing to meet with the group so that my skills keep improving. I want to be even better than I am now so that I give excellent presentations.
Question 6: Have Backbone; Disagree and Commit (IRL Example)
Answer:
Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.S: The situation was when I was working with a small marketing team when I was employed at Data I/O.A large part of the reason they hired me was to help revamp their marketing campaigns and develop new marketing strategies. I wanted to develop a bi-weekly e-mail newsletter to increase employee brand engagement, but I was having difficulty getting some team members on board with design and format mock-ups.T: To get a streamlined version we could all agree on and execute our deadline within a week. I realized that motivation will be low for team members if not everyone has their initial input or feels their work is valued within the project as a whole.A: By setting aside team project management meetings before our lunch hours, we would toss around ideas and pitch concepts, designs, and create valuable input. It was difficult getting a time that worked for everyone since with a smaller sized company like Data I/O, there's a lot more ground to cover with less people. However, going into outlook, finding their availabilities, and making sure we could all meet to collaborate was something I knew would create engagement within the team and also create a product we were all satisfied with.R: As a result, within a week, we were able to launch our first e-mail newsletter on February 18th which created a 35% hit rate and overall increase of product development, press release, and company events by internal employee engagement. I believe we were all happy with the product, and every two weeks it became increasingly easier to develop newer ideas for our newsletter marketing campaign.
Question 7: Are Right, A Lot (IRL Example)
Answer:
Leaders are right a lot. They have strong business judgment and good instincts.S- T- A- R-
Question 8: Frugality (IRL Example)
Answer:
We try not to spend money on things that don't matter to customers. Frugality breeds resourcefulness, self-sufficiency and invention. There are no extra points for headcount, budget size or fixed expense.Frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out." S- T- A- R-
Question 9: Think Big (IRL Example)
Answer:
Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.S- T- A- R-
Question 10: Deliver Results (IRL Example)
Answer:
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.S: One of my first projects that I was brought onto Data I/O for was to produce in-house video testimonials of employees to elicit more interest in recruitment for the company. Since many of the men and women employed have been with the company for most of their lives, many were retiring, meaning positions were beginning to open up. Apart from doing analytics of webtraffic and trends through Google Analytics and Excel for the first three months, I also had to start shooting and editing content within the first month and also assist in reformatting and redesigning the website.T: In all honesty, I was overwhelmed and I needed to structure out my schedule from I believe it was September 2017 - December 2017. I needed to prioritize tasks and execute them in a manner where I wouldn't go completely crazy. Keep in mind I was their first intern ever hired within the company for any