AMCA PRACTICE EXAM 3 EXAM QUESTIONS

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AMCA PRACTICE EXAM 3 EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -50 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Which of the following filing systems provides the greatest amount of confidentiality?

• category
• numeric
• condition
• alphabetic
• subject

Answer:

numeric The numeric system is an indirect filing system that requires use of an alphabetic cross-reference in order to locate a chart; therefore, the system provides the greatest patient confidentiality.Question 2: Upon receiving the postal mail delivery at the office, the medical assistant sorts it.

The type of mail that receives top priority is the:

• physician's personal mail
• insurance payments (RAs)

• patient personal payments
• patient laboratory test results
• medical periodicals

Answer:

patient laboratory test results Your patient's health is your office's 1st priority. Test results that arrive in the mail may 115cted upon immediately.Question 3: The occurrence of malpractice lawsuits is directly related to which factor?

• the yearly income of the patient
• the level of the patient's education
• the socioeconomic status of the patient
• the level of trust in the physician-patient relationship
• the level of disability the patient is left with

Answer:

the level of trust in the physician-patient relationship A malpractice claim often stems from a breach of trust or some miscommunication between the patient and the physician.Question 4: The 1st method used to control severe bleeding is:

• elevation
• direct pressure
• pressure point method
• tourniquet application
• lowering affected body part

Answer:

direct pressure You would use direct pressure with a sterile compress and add more as needed. Be sure not to replace the used compresses because you do not want to disturb the clotting process.

Question 5: The office appointment book must provide space for recording all the following

patient information EXCEPT:

• patient's address
• patient's reason for visit
• patient's name
• patient's daytime telephone number
• visit time and needed length

Answer:

patient's address All other given information is necessary to prepare for the patient's office visit properly. The chief complaint, patient's name, length of time required, and a telephone number to reach the patient make up all the needed information to prepare for an appointment properly.Question 6: Within a patient's medical record, in which way should the various reports and examination records be filed?

• chronologically, with the latest data on top of the information within
• chronologically, with the latest data placed behind the information within
• with laboratory reports on top and examination records on the bottom
• randomly throughout the record
• by placing smaller papers in the front

Answer:

chronologically, with the latest data on top of the information within No matter how a medical record is organized (source oriented, problem oriented), the most current information is seen 1st (on top). In this way, staff can readily see the most recent information on a patient.Question 7: Of the following, which is considered subjective information within the medical record?

• diagnosis
• examination review

• family history
• treatment
• laboratory results

Answer:

family history Subjective information is the information that a caregiver would not know from observation or a test result; the patient shares this information by communicating it to the caregiver.Question 8: When questioned about a patient's appointment at your office by that patient's aunt, the medical assistant's most appropriate response would be which of the following?

• Tell her to mind her own business.
• Ask her if her niece has confided anything about her health to her.
• Ignore her inquiry.
• State that you would never discuss anything personal about a patient outside the office.
• Tell her it is your duty to protect the privacy of your office's patients and you hope she

understands.

Answer:

Tell her it is your duty to protect the privacy of your office's patients and you hope she understands.You must practice diplomacy and at the same time inform others of the law.Question 9: To complete the matrix before scheduling any appointments, you need to know all

of the following EXCEPT:

• when the physician(s) perform procedures in hospital
• when the patients prefer to set up appointments
• days and times the physician(s) will be working at the satellite office location
• vacation dates for the physician(s)
• none of these answers

Answer:

when the patients prefer to set up appointments A matrix is set up before you begin to schedule appointments.