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1. Which of the following best describes the purpose of familiarization in transportation
safety?
A. To ensure passengers are comfortable during their journey
B. To train personnel to perform their duties safely and efficiently
C. To determine the most cost-effective transportation routes
D. To provide entertainment for passengers during transit
Answer: B. To train personnel to perform their duties safely and efficiently
Rationale: Familiarization in transportation safety is essential for ensuring that personnel
understand their roles and responsibilities, as well as the proper procedures for maintaining
safety during transportation operations.
2. Which of the following is NOT typically covered in a familiarization training program for
transportation safety?
A. Emergency response procedures
B. Defensive driving techniques
C. Customer service skills
D. Hazardous materials handling
Answer: C. Customer service skills
Rationale: Familiarization training programs for transportation safety are focused on
technical skills and procedures related to safety and emergency response, rather than
customer service skills.
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