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AP-09 EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -26 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: Violence
Answer:
The act of aggression or verbal threat of aggression to induce bodily harm or injury
Question 2: suspect
Answer:
person who engages in behavior that reasonably suggest they intend to shoplift
Question 3: Physical Redirection
Answer:
Authorized associates should motion in a non aggressive manner in the direction they would like the suspect to go.
Question 4: Reasonable period of time
Answer:
Associates may not detain a suspect longer than an hour, unless period allowed by state law is shorter.
Question 5: Restraint devices
Answer:
Any physical object that can be used to restrain an object
Question 6: self-defense
Answer:
May be used but use minimal amount of physical confrontation
Question 7: Five elements
Answer:
Alert signal, selection, concealment/dispossession, continued possession, and passing the last point of sale.
Question 8: Reasonable manner
Answer:
Taking those action that a reasonable or ordinary man would agree at necessary given the circumstance
Question 9: Authorized Associates
Answer:
Associates who authorized by AP-09 to surveil, investigate and/or detain suspects.
Question 10: Passing the last point of sale
Answer:
The suspect must pass the last point of sale, fail to pay for the merchandise, and enter the vestibule or final point of exit
Question 11: Good faith belief in guilt of a suspect
Answer:
The good faith belief in that enough evidence exist to prove that a suspect committed a crime.
Question 12: Unlawful taking
Answer:
A suspect has completed all five of the elements required by AP-09
Question 13: Dispossession
Answer:
When a suspect takes action that demonstrates the intent to deprive Walmart of merchandise that hasn't been paid for.
Question 14: Verbal command
Answer:
An AP has orally directed a suspect to take some action or to proceed to a designated area
Question 15: Selection
Answer:
Suspect chooses and takes possession of an item of merchandise.
Question 16: Suspect minor
Answer:
Suspect under the age of 18
Question 17: What are the five methods of detention?
Answer:
Request, verbal command, physical redirection, verbal request, and restraint.
Question 18: Pursuing a fleeting suspect
Answer:
AP-09 prohibits associates from pursuing a suspect for more than 10 feet beyond the point they are located when the suspect begins to run inside or out side the facility.
Question 19: Continued Possession
Answer:
The suspect has maintained possession of the merchandise from the point they arrived to the point they walk to the vestibule, the last point of sale
Question 20: put people first
Answer:
Protecting the physical well-being of suspects, customers,and Walmart associates is your first priority.Recovering merchandise or detaining a shoplifter is your second priority
Question 21: Withdrawal
Answer:
Disengaging from a confrontation with a suspect.
Question 22: Restraint
Answer:
Associates may use minimal and reasonable force to control the movements of a suspect. If it don't work, disengage.
Question 23: detention
Answer:
Associates detain suspects for a short period of time, 30 to an hour at max, using five methods
Question 24: Concealment
Answer:
Occurs when a suspect intentionally hides from the view of Walmart associates merchandise for which the suspect has not paid
Question 25: Suspicious behavior
Answer:
Any behavior that suggest to a reasonable person that the suspect might be considering in shoplifting.
Question 26: Verbal request
Answer:
Verbally securing the consent of cooperation of a suspect in an investigation or to accompany the associate to any area of detention