ARS AFE ROLES AND RESPONSIBILITIES EXAM QUESTIONS

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ARS AFE ROLES AND RESPONSIBILITIES EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -35 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: observe buffers:

Answer:

-Ensure the minimum buffer levels for the planned head count are in standard -Make pre-emptive adjustments where needed if over or under wip buffers Question 2: AM responsibilities overview:

Answer:

• pre-shift responsibilities

• attend pre-shift sync

• communicate the plan to PA

• confirm SCC matches OSP

• check off your deliverables
• prepare start up
• Set up and display Station Command Center (SCC) staffing plan on TVs 15 minutes before SOS.

Plan includes indirects Direct head count, station location, and role

• Scrub for mis-punch Amazon Associate (AA) and AAs that forgot to clock out and submit a Simple

Issue Manager (SIM) (SIM) to correct Time on Task Link

9. SOS

• uninterrupted flow hours

• 2nd break to EOS
• prepare shift handoff

Question 3: within 30 min after SOS

Answer:

-AM/PA should remove all associates that are not clocked in from SCC to ensure accurate Headcount is reflected -Review all admin deliverables and review who is on Site and set a plan to complete -Check Time On Task (Time Off Task (TOT)) (Time Off Task (TOT)) to ensure all indirects are coded correctly (Black Bar TOT) Question 4: observe supply cart:

Answer:

Supply cart/station is filled to the minimum requirements Question 5: SOS responsibilities:

Answer:

-Hold Start-Up briefing at SOS to share important announcements ( 5 minutes to talk, 2 minutes to walk) -Confirm with Shipdock and turn on ship-sorter/flat-sorter (building dependent) -Partner with PA to obtain Physical Headcount (HC) and verify that it matches the Online Shift Planner (OSP) plan for current period within 15 minutes of SOS -Verify with AutoFlow Dashboard that detected Headcount matches required Headcount Autoflow link -Report an overstaff or understaffing to Ops manager/Flow Leadership -If department is labor sharing any associates- Process Assistant (PA) or AM is recommended to walk the labor share to their destination -Verify correct Headcount Question 6: observe DS packages:

Answer:

Down stack is removed from walls and placed on the line or taken to Scan, Label, Apply, Manifest (SLAM) to be processed Question 7: checkoff admin deliverables:

Answer:

Check the following to be aware of admin deliverables needing to be complete throughout the Shift: -Engages (Anniversaries, Birthdays, and touchbases) -Adapt Feedbacks and Coachings -Working Well (Worldwide (WW)) Huddles WWH -ICares

Question 8: How does AFE work?

Answer:

• The Order Starts in Pick

2. Items in the order travel and are diverted via the MRS:

• The items get singulated

• The order gets put together

• The order gets packed out
• It gets shipped

Question 9: Attend pre-shift sync:

Answer:

-Come Prepared to discuss and escalate the following:

-Piles Count Dwelling C4, C13 and Condition 15 (C15) units -Any call outs for station readiness for AFE pack, rebin, or induct -Downstack -Mini/Supermart issues -Equipment/ Station Issues -Any Upstaffing request/WIP callouts -New Hires/Cross Training Working Well (WW) -Huddle/Lunar Landing/Other Events Question 10: prepare start ups:

Answer:

-Start-Up should happen SOS and after lunch it should include the following:

-Safety (Be aware of any injuries from previous Shift, share safety tips at Start-Ups) -Quality -Standard Work -DEI Tip -Success Story -Other communications relevant to the operation (Site events) Question 11: identify piles:

Answer:

-Identify any piles in the area -Ensure Outbound (OB) (OB) Putbacks, overage, and damage pallets are emptied

Question 12: What is AFE?

Answer:

the Amazon Fulfillment Engine, is the name of the core multis Process within Fulfillment Center (FC) Outbound (OB) Operations (OPS) in the Amazon Robotics Sortable (ARS) Network. In other words, AFE is where multiple individual items, bound for the same customer, are routed from different parts of building in order to be put together and packed out via the same box, padded mailer, or polybag.Question 13: observe rebin stations:

Answer:

-Tray scanner (handheld and static) working properly and tray scans immediately when brought to station -Stations have proper number of trays (120 if wall isn't currently operating) in correct AO location -Stations are clear of debris and obstructions -All Problem Solve (PS) removed from the area to include damaged items -All conveyance is operational Question 14: observe all pack stations:

Answer:

-Sp00 Machine functional and Sp00 roll present -Water Activated Tape (WAT) (WAT) Dispenser and Water container present and full -Dunnage machine working properly -Hazmat labels stocked -Pack scanner working properly -Stations all are stocked as appropriate with boxes -Stations are clear of debris and obstructions Question 15: prepare shift handoff:

Answer:

• 1 hour to EOS complete area readiness walk

• Communicate via email, or Chime/Slack to the incoming Shift regarding Area Readiness, include

unresolved SIM tickets

• Combine all notes from syncs and use the information to help complete the WASH, include all admin

deliverables

• Turn in SWCL and send WASH