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1. Multiple Choice: Which of the following is a primary component of a High-Reliability Organization (HRO) in healthcare? a) Punitive response to errors b) Preoccupation with failure c) Low-risk tolerance d) Independent decision-making Answer: b) Preoccupation with failure Rationale: HROs focus on identifying potential points of failure and continuously seek to improve processes, rather than punishing individuals for errors. 2. True/False: Root Cause Analysis (RCA) is a process used for identifying the basic or causal factors that underlie variation in performance, including the occurrence or possible occurrence of a sentinel event. Answer: True Rationale: RCA is a method used to understand the underlying reasons for incidents or near-misses, with the aim of preventing future
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