BUS 621 Week 5 Assignment Five Practices of Exemplary Leadership Model 2026/2027 (4pages)

Running head: LEADERSHIP AT UBER 1 Leadership at Uber Name Institution LEADERSHIP AT UBER 2 Leadership Crisis at Uber One of the fastest-growing technology companies is Uber. It is a car-hailing application that has revolutionized the manner that people travel. Even so, the company had been facing issues with its company culture whereby the leadership failed to deal with issues such as sexual harassment and gender pay gap (Griffith, Van Esch, & Trittenbach, 2018). Unfortunately, for the case of Uber, the aforementioned issues stem from the top leadership where CEO Travis Kalanick had been accused of different instances of sexual harassment. Given that, it means that Uber did not have effective leadership which ensured that employees are treated equally. That damaged the reputation of the company by a great deal. To give an illustration, there have been numerous campaigns on social media such as #deleteUber which have generated negative publicity for the company. Due to that, Kalanick had to step down from the leadership position at Uber and he was replaced by Khosrowshahi who had been termed as one of the most progressive leaders in the technology industry. That being the case, it means that he is going to lead the effort to ensure that sexual harassment will not occur in the organization and the gender pay gap is completely eliminated. LEADERSHIP AT UBER 3 Even so, Khosrowshahi also faced different issues in the process of effecting change at Uber. For instance, it was not easy to fill the shoes of Kalanick who was the CEO and founder of Uber. In this case, it means that Khosrowshahi afraid of being involved in factional politics in the organization. As well, he faced issues with winning the trust of the employees due to the fact that Kalanick was still very popular among the employees. Notably, it was hard for the new CEO of the company to imagine that Kalanick would be happy to stay on the sidelines. Such issues affected the company in a manner that is negative. Performance Plan Given the issues that were facing Uber, the five practices of exemplary leadership which were created by Kouzes and Posner can be used in turning the organization around (Elahi, 2015). Firstly, the new CEO Kalanick should model the way for Uber. In this case, it means that he will behave in a manner that can be emulated by other employees in the organization. For example, the new CEO can start by setting the behavioral standards for the organization. Secondly, Kalanick should work to inspire a shared vision at Uber. Notably, it means that Kalanick will work to enlist the employees of Uber toward working towards a common vision for the company. In such an instance, Kalanick can work to appeal to the values of the employees on the journey to make the organization function much better. Thirdly, Kalanick should put in place strategies that are meant to challenge the status quo in the organization. In this instance, the status quo at Uber has been linked to the gender pay gap and cases of sexual harassment in the firm. That being the case, Kalanick should enforce measures that are meant to challenge the status quo in the institution, for example, zero tolerance