BUSI 411 Operations Strategy LATEST FINALS REVIEW QUESTIONS & ANSWERS
Q1. Which of the following is a key component of Lean
methodology in healthcare operations?
A. Increasing variance
B. Value stream mapping
C. Building excess capacity
D. None of the above
Answer: B. Value stream mapping
Rationale: Lean methodology focuses on eliminating waste and
improving process efficiency. Value stream mapping helps
identify and eliminate waste by visualizing the flow of materials
and information through the system.
Q2. In healthcare operations, the "Theory of Constraints"
primarily focuses on:
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