BUSINESS COMPUTER APPLICATIONS READING

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BUSINESS COMPUTER APPLICATIONS READING

ASSIGNMENT EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -68 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Highlight points where actual personnel numbers vary from expected norms, and allow the executive to drill down into areas of interest is a key element of the human _______ management element of executive information systems applications.

Answer:

resource Question 2: Select three manufacturers of customer relationship management software.

Answer:

HubSpot Salesforce Freshsales Question 3: Improved methods of accepting payments are referred to as transaction _____ systems.

Answer:

Processing

Question 4: For nearly 100 years, the primary transaction processing system was the cash

_____.

Answer:

Register Question 5: Many corporations integrate supply chain management (SCM) software into an enterprise ________ planning (ERP) suite of software.

Answer:

resource Question 6: Which business computer application system typically begins by collecting customer information such as email, telephone, and social media data, and then combines this with information regarding the customer's buying habits, so that the management team can better anticipate customer desires?

Answer:

Customer Relationship Management (CRM) System Question 7: Today, nearly all businesses use some sort of decision _______ system (DSS) today, from areas such as advertising to hiring and training, as well as inventory and production management.

Answer:

support Question 8: The tools necessary to adequately hedge against significant market fluctuations is provided by ______ management software.

Answer:

financial Question 9: Software that provides decision makers with the information necessary to solve problems in complex and rapidly-changing environments is commonly referred to by which 2 of the following?

Answer:

Business intelligence (BI) software Decision support system (DSS) software

Question 10: Providing managers with increased visibility of the entire logistics process so that they can improve the efficiency of the entire system is the primary function of any ___ system.

Answer:

supply chain management

Question 11: Operations management -

Financial management - Marketing management

Answer:

• Organizational processes and manufacturing.
• Budgeting, revenue, expenses, asset management, debt, credit, and investments, and tax

minimization.

• Sales, promotions, and CRM.

Question 12: Three functions of CRM include marketing, sales and ___.

Answer:

customer service Question 13: Brothers Patrick and John Collison, developed a software interface so that websites and apps, such as Lyft's could integrate credit card payment processing with their existing software. They named their company _____.

Answer:

Stripe Question 14: Circling or otherwise highlighting items of interest and notating or requesting additional information or explanation provides senior executives with the ability to efficiently communicate throughout the executive's area of responsibility. This is a key element of which business application?

Answer:

EIS Question 15: In the case of a manufacturing firm, the applications that provide executives with visibility over the processes involved in transitioning raw materials or intermediate products into sale-ready goods, are part of the ___ system.

Answer:

operations management

Question 16: Even though it competes in the same environment as PayPal, both Elon Musk and Peter Thiel were early investors in ___, a business software company that develops software known to integrate well with existing apps.

Answer:

Stripe Question 17: Because they comprise such a major portion of most business's overall management system, ________ resource management (CRM) systems are often incorporated with other systems, such as inventory management systems, to streamline the entire enterprise.

Answer:

customer Question 18: Business applications that obtain data from sources internal and external sources, to specifically assist senior executives in gaining a broader view of the competitive landscape is referred to as __.

Answer:

EIS Question 19: Which software application system integrates the management of nearly all aspects of an organization?

Answer:

ERP Question 20: The model of a decision support system (DSS), or business intelligence (BI) system, typically adapts its processes based on the success of every prior decision. In this respect most DSSs can be considered to have a type of _______ intelligence.

Answer:

artificial Question 21: This element of the supply chain management system may include payment and demand management, customer service management, and returns management.

Answer:

Customer relationship management element