C215 WGU OPERATIONS MGMT POST EXAM CORRECTLY ANSWERED

C215 WGU OPERATIONS MGMTPOST EXAM CORRECTLY ANSWERED
Question : Total Quality Management (TQM) Philosophy
Correct answer: 1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Question : Process Capability Index (Cpk)
Correct answer: Basic function of Six Sigma. Measures
the process potential and performance of processes. The
higher the range of Cpk, the improved is the ability of the
process to complete its necessities.
Question : Six Sigma

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