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CHAA Exam Study Questions & Answers | 80 Questions with 100% Correct Answers | Updated & Verified
Question :Under Title III of the Americans with Disabilities
Act, hospitals are required to:
A: Provide information as to where restrooms are located.
B: Provide patients and families all documentation for the
admission.
C: Provide resources to eliminate barriers in communication.
D: Ensure all patients are accommodated for admission.
Correct answer:C: Provide resources to eliminate barriers in
communication.
Question :What is NOT important when initiating a patient
satisfaction survey?
A: What data measurements are required.
B: What data measures are important to day-to-day
management.
C: What data measures are important to the organization's
decision-making process.
D: What data measures are needed to care for the patient.
Correct answer:D: What data measures are needed to care for
the patient.
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