Cintas Service Sales Rep Certification QUESTIONS AND ANSWERS

 Cintas Service Sales Rep Certification QUESTIONS AND ANSWERS

Why is it so important to participate in every Cintas initiative?
Cintas is a growing stable fortune 500 company provides world class training that
enables me to work in a safe environment where I have control over achieving my
financial and professional goals.
How will your participation contribute to your success as well as the success of Cintas?
Participating in VPP and Smith Driver training keeps me safe and reduces the amount
Cintas pays out in accident claims. Following the NCNS, EAT process and securing Atrisk renewals allows me to retain my customers and earn additional income (renewal
bonus, route volume commission) Selling Catalog, Charging LR's for lost and damaged
products, and participating in all growth contests provides maximum value to the
customer while giving me the opportunity to give myself a raise without waiting for an
annual review.
What are the 3 tenants of the safety Vision?
Every Cintas location is injury free
Every Cintas partner is engaged in continuously improving
Cintas is widely recognized as one of the worlds leaders in safety and health
performance
What is VPP?
Voluntary protection program
What is safelift?
Size up the load
Assess and plan the job
Firm base of support
Easier with your knees bent
loose grips cause strains
is the load close
flex your legs to left
turn your body, don't twists
What is the most common injury on the route?
The back
What ways have you learned to avoid this happening to you?
Use stretch n' flex to Warm up. use a cart. use safelift techniques.
What is the most common cause of injury?
Slips/Trips/Falls
What ways have you learned to avoid this? (common injuries)
Use non-slip footwear. Use Three points of contact system
What are the 5 keys to smith training?
Aim high in steering
Get the big picture
Keep your eyes moving
leave yourself an out
make sure they see you
How often must you complete the Smith Driver training refresher training?
quarterly
What are the required documents for a driver?
Current medical examiners certificate, Valid Driver's License, Current vehicle
registration, and insurance card
List the items that make-up the pre-trip and post trip vehicle inspection?
Service brakes
Steering mechanism
tires
windshield wipers
Wheels and Rims
Parking brake
lighting and reflectors
horn
mirrors-rear vision
coupling devices
Emergency equipment (fire extinguisher, triangle kit, spare fuses)
Who is on the service support team?
loaders/ unloaders
Who is the HR director?
Allison Kenny
Who is the president and COO?
Jim Rozakis
Who is the regional sales VP?
Ryan Blake
Who is the senior vice president of sales?
Wendy May
What is the principle objective?
We will exceed our customers expectations to maximize the long term value of Cintas
for it's shareholders and working partners
Who is the Plant Manager?
Rod Wilson
Who is the stockroom supervisor?
Edgar Quintana
Who is the 2nd shift supervisor?
Anthony Pacheco
What are the elements of our corporate character?
Professional
Thorough
High principals and Moral values
High standards of performance
Spartan approach
enthusiastic
competitive urgency
positive discontent 

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