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CNA FINAL EXAM CHP. 4

Class notes Jan 8, 2026
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CNA FINAL EXAM (CHP. 4)

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -100 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Which of the following is true of a residents medical chart?

Answer:

A medical chart is the legal record of a residents care.Question 2: What is the best way for a nursing assistant to remember important details for an oral report?

Answer:

Write notes and use them for his report

Question 3: Types of nonverbal communication include

Answer:

Facial expressions

Question 4: One way for a nursing assistant to be a good listener is to

Answer:

Restate the message in the NAs own words

Question 5: Positive or Negative.

Slouching.

Answer:

N

Question 6: Phrases used over and over again that do not really mean anything

Answer:

Cliches Question 7: The large amount of time that a nursing assistant spends with residents will allow her to

Answer:

Notice things about residents that other care team members may not notice

Question 8: Which of the following would be considered an incident

Answer:

A resident on a low-sodium diet receives and eats a regular, non-restricted meal.Question 9: A system for sending and receiving messages electronically over a computer system or network

Answer:

E-mail

Question 10: True of False.

If an NA does not actually see an incident but arrives after it has already occurred, she should document what she thinks happened.

Answer:

F Question 11: Being this way and taking time to listen when residents are difficult to understand helps promote better communication.

Answer:

Patient

Question 12: True or False.

The information in an incident report is confidential.

Answer:

T Question 13: Ms. Jones agrees with her nursing assistant when she says it is a nice day, but Ms.Jones looks angry. This is an example of...

Answer:

A confusing or conflicting message

Question 14: Positive or Negative.

Hugging.

Answer:

P

Question 15: ROM

Answer:

Range of motion

Question 16: During conversations with residents, a nursing assistant should

Answer:

Call residents by the names they prefer

Question 17: f/u, F/U

Answer:

Follow up

Question 18: True or False.

It is inappropriate for the NA to include suggestions for improvement in an incident report.

Answer:

F

Question 19: Positive or Negative.

Leaning forward in a chair.

Answer:

P

Question 20: Types of questions should be asked because they elicit more than a "yes" or "no" answer

Answer:

Open ended

Question 21: Which of the following is true of oral reports?

Answer:

Nursing assistants should use facts when making oral reports

Question 22: Fact or Opinion.

Mr. Ellington sounds angry.

Answer:

Opinion

Question 23: ft

Answer:

Foot

Question 24: Positive or Negative.

Rolling eyes.

Answer:

N Question 25: Mrs. Velasco is a new resident who recently moved to the US. Simon, a nursing assistant, is helping bathe her before bedtime. He notices that she seems to have difficulty speaking English and seems nervous. What can Simon do to make her more comfortable?

Answer:

Use some words and phrases that he is familiar with in her language

Question 26: Positive or Negative.

Crossing arms in front of the body.

Answer:

N

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