COB 300 OPERATIONS FINAL EXAM PAL

PDF Download

COB 300 OPERATIONS FINAL EXAM PAL

Actual Qs and Ans - Expert-Verified Explanation -Guaranteed passing score -100 Questions and Answers

-Format: Multiple-choice / Flashcard

Question 1: Characteristics of Factor rating system in location planning

Answer:

Most widely used Simple and flexible Assigns point values to factors

Question 2: What is the goal of six sigma?

Answer:

to reduce process variation to where only 3.4 defects per million are produced Question 3: T/F: Lower values of inventory turn are considered better for a company

Answer:

False, higher is better since they imply less inventory per cost of goods sold

Question 4: Explain a balanced scorecard

Answer:

Clarifies vision and strategy to put them into action by developing objectives

Question 5: Explain decoupling

Answer:

reduces the direct dependency of a process step on its predecessor. this helps buffer against uncertainty

Question 6: What is the fundamental decision in logistics

Answer:

What form of transportation to use Question 7: Which location method in logistics can incorporate subjective decision criteria?

Answer:

Multifactor rating Question 8: What are some characteristics of innovative products? give an example

Answer:

uncertain demand, short life, evolving supply. (iPhone X)

Question 9: What is an advantage of chase strategy? what is a disadvantage?

Answer:

advantage - higher labor utilization disadvantage - higher costs of adjusting workforce

Question 10: Explain Value analysis vs. Value engineering

Answer:

VA- deals with products already in production VE- deals with products before the production phase The purpose of VA/VE is to simplify products and processes

Question 11: Explain the two types of data, give examples

Answer:

Variable- continuous data (length/width) Attribute- data that can be counted (# of defective items)

Question 12: What are Poka-yokes?

Answer:

Procedure to prevent mistakes/defects from happening

Question 13: What are 3 factors important for planning service capacity?

Answer:

you can't store services need to be near customers demand volatility

Question 14: What are Michael Porter's 3 business strategies?

Answer:

Cost Leadership - price lower than competitors Differentiation - distinguishing features that customers perceives as value add Question 15: What is the least important performance dimension for product development projects?

Answer:

Product flexibility

Question 16: Explain make to stock processes

Answer:

Process used to meet expected demand Suitable for items with high and stable demand Shorter lead time for stocked items

Question 17: Explain ISO 9000, ISO 14000, and ISO 24700

Answer:

9000- quality standards for international products 14000- quality for environmental performance 24700- quality for office supplies w/ reused components

Question 18: 3 ways to reduce throughput time

Answer:

Change sequence of activities Perform activities in parallel Reduce interruptions

Question 19: Explain the bullwhip effect

Answer:

phenomenon of variability being magnified as we move from the costumer to the producer in the supply chain Question 20: T/F: Load-distance method and center-of-gravity method use the same decision criterion.

Answer:

True

Question 21: Explain Centralized vs. On-site inspection

Answer:

Centralized- specialized tests to be completed in a lab, more favorable testing environment On-site- avoids extraneous factors, gives quicker decisions

Question 22: Explain Classic Accommodation vs. Low Cost Accommodation

Answer:

Classic- make sure plenty of employees are on hand Low Cost- Hire lower cost labor, automate tasks, outsource, create self-service options

Question 23: Explain Assembly Lines, give an example

Answer:

Produces fewer major products with high volume, specialized equipment (Auto assembly) Question 24: What are two attributes important to both consumers and businesses?

Answer:

Cost and quality Question 25: What is the highest level of quality in the Kano Model? Give an example

Answer:

first level: qualities that must be there (credit card scanner at retail store)

Question 26: Explain design capacity

Answer:

maximum output rate that is possible Question 27: Why do planners avoid focusing on individual products in aggregate planning?

Answer:

Focusing on a group of similar products is more accurate

Question 28: Explain make to order processes

Answer:

Activated in response to an actual order Finished goods inventory is kept to a minimum Suitable for lower or variable demand items