COM 312 test 2 100% Correct!!

COM 312 test 2 100% Correct!!
Question: Focusing on interests, not positions means to
a) seek out underlying goals to generate solutions
b) avoid bringing up topics that might be too painful
c) try to anticipate what the other person might want
d) use compromise strategies so that everyone gets some
of what they want
Correct answer: a) seek out underlying goals to generate
solutions
Question: A couple weeks ago, Alex saw her boss stealing
money out of the cash register. Her boss noticed that Alex
saw. Alex planned to tell one of the other managers the
next day, but when she came in for work, her boss pulled
her aside and told her that she should keep her mouth shut
if she wanted to keep her job, because she would be
blamed for the missing money if she told anyone what she
saw. Alex's boss is using what unethical communication
practice discussed in our lectures from this week?
a) Power shift

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