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1. In the context of intercultural communication in the workplace, which
of the following is an effective strategy for managing diverse teams?
A) Enforcing a single cultural norm
B) Encouraging assimilation to the dominant culture
C) Promoting cultural awareness and sensitivity
D) Ignoring cultural differences
Answer: C) Promoting cultural awareness and sensitivity
Rationale: This strategy acknowledges and values the diversity within a
team, leading to a more inclusive environment that can foster better
communication and collaboration.
2. When addressing communication barriers in the workplace, which
method is considered most effective for conflict resolution?
A) Avoiding the conflict
B) Passive-aggressive communication
C) Active listening and empathetic engagement
D) Immediate escalation to higher authorities
COM1250 Workplace Communication Final Exam Guide Q & A 2026 Complete And Study material 43pages LEARNEXAMS
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