CONNEXUS SOFTWARE STUDY GUIDE EXAM QUESTIONS

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CONNEXUS SOFTWARE STUDY GUIDE EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -17 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: after you "drop" somthing (aka assigning it to a status like refill to filling, or paper script to inputed one) you should press ____ to check and make sure it went into the right queue?

Answer:

F6

Question 2: what is "dr. call in"

Answer:

typically around an hour or so. it is the automatic priority for all fills that are not manually dropped.use it for fills that "they'll be back when ever its ready"

Question 3: what is "today"

Answer:

is used for scripts dropped in the morning when they'll be back that afternoon or dropped to be ready tomorrow morning so they'll be ready by open

Question 4: What does F4 do?

Answer:

REFRESHES the page in the F6 page

Question 5: what does F12 do?

Answer:

logs outalways log the previous user out and go in under your name.Question 6: if you need to open an item to re-bill at pick up (and it doesn't have someone's name in the working field) what do you do?

Answer:

right click on self help to reset Question 7: where to find previous fill dates, quantities, days supply billing, out of pocket price, ndce, who filled illed it and if it was picked up?

Answer:

F7

Question 8: need a new label steps?

Answer:

F7click the rx in the upper box to highlight and show previous fillsclick the exact fill in question to highlightclick the tiny printer in the far left had corner and then click which label you need

Question 9: how to look up a previous search?

Answer:

use the down button then enter to reuse the applicable previous search

Question 10: what is "future"

Answer:

not todoay when patients request a refill and say they'll come get it in the next couple days or early next week if it is fri/satput what ever day they specify or two days away (3:00 is often a less busy time for it)

Question 11: quickest way to find and fix issues for a specific patient

Answer:

F6it will have the patient name, item name, price, and prescriber name.Question 12: when you answer the phone what should you press? and what should you ask for?

Answer:

pressF6then ask for the name (Last,First)this will show you what is in the queue(half the time they're either requesting a refills for something that's on auto fill so it's already there or they're asking about the price.)

Question 13: to see if somthing is in stock press

Answer:

F8search by drug name or NDC

Question 14: what is "critical"

Answer:

(2-3 min)is only for fixing incorrect fills, reprocessing central rebills, last minute fills right before close, and when you have a v angry patient (v rare in comparison to most fills but it happens)

Question 15: what is "in store"

Answer:

20 min or less depending on how busy/ backed up you are. is for shots, covid tests, narcan, and "doing some shopping" also for rx for new moms who just got out of the hospital

Question 16: what key to press to change quantities, NDCs, billing ect?

Answer:

F9 Question 17: use this to check drug cash price and on hands and to see what it looks like (most of the time)search by?

Answer:

F8search by drug name or NDC