COPE HEALTH SCHOLARS WRITTEN EXAM, PRACTICE EXAM AND STUDY GUIDE NEWEST 2026 ACTUAL EXAM 320 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+

COPE HEALTH SCHOLARS WRITTEN EXAM, PRACTICE EXAM AND STUDY GUIDE NEWEST 2026 ACTUAL EXAM 320 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+

1 | P a g e COPE HEALTH SCHOLARS WRITTEN EXAM, PRACTICE EXAM AND STUDY GUIDE NEWEST 2026 ACTUAL EXAM 320 QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED A+ COPE HEALTH SCHOLARS WRITTEN EXAM Which of the following is true regarding Protected Health Information (PHI)? a. PHI Include information about a persons, physical health, mental health, provide care and payment for that care b. name, date of birth, address, and other identifying information such as a tattoo. c. PHI is considered confidential under HIPAA d. All of the above. - ANSWER- d. All of the above What does HIPAA stand for? - ANSWER- Health Insurance Portability & Accountability Act 2 | P a g e When reading a co-worker's Facebook page, you see that they have taken a picture of a patient's unusual injury with their cell phone and posted it online, but the patient's name is not mentioned. - ANSWERReport the suspected breach to your privacy officer or supervisor. Define a breach as it relates to HIPAA - ANSWER- A breach is the acquisition, access, use or disclosure of unsecured PHI, in a manner notpermitted by HIPAA, which poses a significant risk of financial, reputation or other harm to the affected individual In the event of a HIPAA breach/violation, where information is negligently/knowingly obtained and disclosed, which of the following could face fines and civil penalties? a. Health Scholars who access or disclose unnecessary medical information b. Staff who access patient's medical records c. Hospital or medical group d. All of the above - ANSWER- d. All of the above What is the latest date that participants can reschedule their shifts? - ANSWER- 25th of the month before the shift begins 3 | P a g e what is the latest date that participants can add additional shifts? - ANSWER- after the 25th until the end of the month How can a participant reschedule a shift? How often? - ANSWER- email the DC at least 48 hours before with: date and time of shift to be rescheduled, reason, requested replacement two times in a month becomes grounds for counseling How can a participant excuse a missed shift? - ANSWER- call the charge nurse 15 minutes after the shift starts, e-mail the DC at least 24 hours before with: reason, new shift date and time What is an unexcused missed shift? Protocol? - ANSWER- when the participant fails to notify the DC until after the shift begins 1 unexcused missed shift is automatic counseling If participants take two back-to-back shifts, what must they do? - ANSWER- take a 30-minute break in between, and use two lines in their timesheet, with the appropriate time allotments (so that the second shift would only have 3:30) What is an hours audit request form? - ANSWER- to request documentation of hours completed 4 | P a g e What are the three levels of punishment for violating protocol? - ANSWER- counseling report (review policy and correct behavior) suspension from shifts (under performance contract) counseling session (possible release) What are the four stakes of health service delivery? - ANSWERregulators (government agencies, acredditing agencies, etc.) providers (health care professionals) payers (government: medicare for elderly, medicaid for poor; HMO: primary care referral; PPO: direct to specialist) consumers (patients: outpatient, inpatient; community) How will the health care of tomorrow hopefully differ from that of today? - ANSWER- more of a focus on primary and preventive care, with most money spent there, as opposed to intensive care/specialty What is HCAHPS? - ANSWER- Hospital, Consumer Assessment of Healthcare Providers and Systems