CPCU ETHICS TEST QUESTIONS & ANSWERS

CPCU ETHICS TEST QUESTIONS & ANSWERS
Question: Sadie, a new claims adjuster, was on the job
just two months when she recognized an ethical issue.
She knew from her training that ethics concern making
often difficult decisions. Select one: A. Between two or
more right answers. B. Based on legal obligations. C.
Between right and wrong. D. Based on professional
standards.
CORRECT ANSWER: A. Between two or more right
answers.
Question: Greater North American Insurance Company
encounters a recurring claims situation in which it can
choose to pay out either of two different amounts for any
given situation, depending on the interpretation of the
claim. There are no regulations that directly address the
issue. The policy they choose to formulate will be
primarily based on which one of the following? Select
one: A. Principles B. Ethics C. Laws D. Morals
CORRECT ANSWER: B. Ethics

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