CRCR Test Review Exam Questions and Answers (Verified Answers)
Question 1: Which of the following statements are true of
HFMA's Patient Financial Communications Best Practices?
CORRECT ANSWER: The best practices were developed
specifically to help patients understand the cost of services,
their individual insurance benefits, and their responsibility for
balances after insurance, if any.
Question 2: The patient experience includes all of the
following except:
CORRECT ANSWER: The average number of positive
mentions received by the health system or practice and the
public comments refuting unfriendly posts on social media
sites.
Question 3: Corporate compliance programs play an
important role in protecting the integrity of operations and
ensuring compliance with federal and state requirements. The
Code of Conduct is:
CORRECT ANSWER: All of the above.
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