CSAM EXAM QUESTIONS & ANSWERS

CSAM EXAM QUESTIONS & ANSWERS
Question 1: What is IAITAM?
CORRECT ANSWER: International Association of
Information Technology Asset Management
Question 2: What three Key Process Areas serve as the
core foundation of the ITAM program?
CORRECT ANSWER: 1) Program Management 2)
Communication and Education Management 3) Policy
Management
Question 3: What are the two ways IT Asset Management
is defined?
CORRECT ANSWER: 1) Business core competency -
serves everyone in an organization 2) Business
infrastructure - entire program that includes processes,
procedures, policies, roles and documentation
Question 4: What three aspects does ITAM manage?

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