CVS Pharmacy Technician Exam Study Guide with Complete Solutions
Blue Trash Bags - Correct Answer PHI (Personal Health Information) and PII (Personally Identifiable
Information)- name, address, DOB, social security number, prescription number, and any medical
information
PII - Correct Answer Personally Identifiable Information
PHI - Correct Answer Personal Health Information
Green Trash Bags - Correct Answer Empty amber viles, prescription bottles, and boxes.
Clear Bags - Correct Answer Regular garbage.
HIPAA - Correct Answer A privacy act that helps maintain privacy and security of the PHI of patients.
DAW Codes - Correct Answer Dispense as Written. 3 main codes we see in the pharmacy.
DAW 0 - Correct Answer No product selection indicated.
DAW 1 - Correct Answer Substitution not allowed by prescriber.
DAW 2 - Correct Answer Patient requested product dispensed.
Out of Stock Scans - Correct Answer Completed every Saturday (the day before order day). Done to
verify what we actually have in stock and what we don't.
What you must do before placing an order - Correct Answer Complete all Rx Return to Stock
(because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more than you
actually do)
Straighten and face the pharmacy (things may be there but misplaced).