EMD-Q QUALITY MANAGEMENT QUESTIONS AND ANSWERS 100% CORRECT

EMD-Q QUALITY MANAGEMENT QUESTIONS AND ANSWERS 100% CORRECT
Question : Quality
Correct Answer: •a distinguishing attribute•essential
character/ nature •a high level of value or excellence
Question : Quality assurance (QA)
Correct Answer: Process of measuring & evaluating various
aspects of performance against accepted standards
Question : Quality improvement (QI)
Correct Answer: Total system approach to continuously
improving products and services
Question : Quality management (QM)
Correct Answer: The overall process used by a organization
to ensure their product or service are consistent and maintain
a level of quality
Question : Objectives of quality management
Correct Answer: 1.ensure that employees understand their
duties 2. Measure and evaluate employee compliance
relevant to their duties 3. Throughly review the effects of
compliance 4. Track individual and system performance over
time 5. Make the nessesary changes and assure subsequent
improvements
Question : Quality management cycle
Correct Answer: Routine review Identify issues Identify
solutions Take actionEvaluate action Improve performance

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