ERP OVERVIEW (MISY 5340)- CH 1 , 2, 4, 5 FULLY SOLVED

ERP OVERVIEW (MISY 5340)- CH 1 , 2, 4, 5 FULLY SOLVED

Asset Management and Customer Service Processes
Question 1: What is used to maintain internal assets such as
machinery and deliver after-sales customer service such as
repair?
CORRECT ANSWER: (service) used to maintain internal assets
such as machinery and deliver after-sales customer service such
as repair
Business Process
Question 2: What is a set of tasks or activities that produce
desired outcomes?
CORRECT ANSWER: a set of tasks or activities that produce
desired outcomes
Enterprise Systems (ES)
Question 3: What systems support end-to-end processes and are
essential to the efficient and effective execution and
management of business processes? 

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