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EXAM 421 WINDOW CLERK
Actual Qs and Ans - Expert-Verified Explanation -Guaranteed passing score -100 Questions and Answers
-Format: Multiple-choice / Flashcard
Question 1: First-Class Mail
Answer:
Items that consist of handwritten or typewritten personal correspondence such as bills, statements of account, postcards, and BRM must be mailed First Class Mail, Priority, or upgraded to Priority Mail Express
Question 2: Processing Categories
Answer:
Letters, Flats, Machinable Parcels, Irregular Parcels, and Outside Parcels.
Question 3: Periodicals
Answer:
Authorized publications such as magazines and newspapers whose primary purpose is transmitting information, Must be published at least four times a year at a stated frequency
Question 4: Direct Service Money Order
Answer:
(Pink) Used for international service, maximum amount is determined by each country, but no more than $700. Photo ID is required if the transfer is past maximum limit
Question 5: HAZMAT
Answer:
Are substances or materials containing a chemical or infectious biological substance in a quantity and/or form that may pose an unreasonable risk to health, safety, or property when transported in commerce, and which pose a risk to the safety and health of USPS employees if not handled properly.
Question 6: IMM
Answer:
International Mail Manual; sets forth the policies, regulations and procedures governing international mail
Question 7: DMM
Answer:
Domestic Mail Manual; sets forth the policies, regulations and procedures governing domestic mail services
Question 8: Outside Parcels
Answer:
Length more than 27", or height than 17", or thickness more than 17". Weight more than 25 pounds or 15 pounds if identified as high density. Rolls and tubes longer than 26". Maximum weight for all parcels in 70 pounds. However length and girth combined can be up to 130" for Standard Post
Question 9: Caller Service
Answer:
A premium service for people and companies that need more pickup times than Firm Holdout and/or have more mail than the largest box in your office will hold daily.
Question 10: Passport Applications
Answer:
Only in designated post offices are passport applications accepted.
Question 11: Library Mail
Answer:
Content is limited to books, sounds recordings, academic theses and certain other items. Must be sent to, from or between educational organizations, museums and other qualified organizations. Can weigh no more than 70 pounds
Question 12: Priority Mail Flat-Rate Shipping
Answer:
Priority Mail Flat-Rate Envelopes and Boxes allow customers to packages for one price regardless of the weight or domestic destination. If it fits, it ships! Any amount of material, up to 70 lbs may be mailed.
Question 13: Package Intercept
Answer:
Enables customers to redirect delivery of mailpieces. It is also a domestic service
Question 14: Restricted Delivery
Answer:
Ensures that mail is delivered only to a specific addressee or the addressee's authorized agent. The addressee must be an individual specified by name. Mailpieces for minors or persons under guardianship may be delivered to their parents or guardians.
Question 15: PS Form 3811
Answer:
Return Receipt (Domestic)
Question 16: POM
Answer:
Postal Operation Manual; sets forth the policies, regulations and procedures govern operational functions
Question 17: PAN
Answer:
Primary Account Number
Question 18: Anonymous Mail
Answer:
Any mailpiece that bears only stamps as postage, weighs more than 13 ounces and was not accepted by an employee at a retail counter.
Question 19: PS Form 6401
Answer:
Money Order Inquiry. For both Domestic and International Money Orders
Question 20: Postage Validation Imprinter
Answer:
The acronym for this is PVI
Question 21: Insured Mail
Answer:
Provides indemnity coverage for merchandise sent through the mail if the item is damaged, or lost while in the possession of the Postal Service. If insured over $200 then signature of receipt is obtained from recipient.
Question 22: PS Form 1412
Answer:
Daily Financial Report
Question 23: FinCEN
Answer:
The Financial Crime Enforcement Network, oversees the BSA compliance.
Question 24: PS Form 2865
Answer:
Return Receipt for International Mail
Question 25: Individual Accountability
Answer:
A unit where each sales and services associates have stamp stock assigned to him/her, and is accountable for any losses.
Question 26: Domestic Money Orders
Answer:
(Green) Available to all 50 states, U.S. territories and possessions, APO/FPO addresses, and U.S.embassies in foreign countries. Maximum amount is $1,000 with a two-tier fee.