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Final Exam: COM 312 Quiz Bank ( 2026/2027 Update) 200+ Questions and Answers
Final Exam: COM 312 Quiz Bank (
2026/2027 Update) 200+ Questions and
Answers
Q: Which of the following is FALSE?
Answer:
All conflict management should result in conflict resolution.
Q: When it comes to interpersonal conflict,
Answer:
The closer the relationship, the more likely conflict becomes.
Q: The text describes the process view of conflict as having _ stages
Answer:
5
Q: The participants involved, their relationship, other interested parties, and the physical and
social environment are key variables of:
Answer:
The prelude to conflict
Q: At which phase of conflict does at least one person make known to the other that a conflict
exists?
Answer:
The initiation phase.
Q: Which of the following statements is true about destructive conflict?
Answer:
All of the above statements are true about destructive conflict.
Q: All of the following are true regarding civility except?
Answer:
It is dependent on our liking the other person.
Q: The text recommends viewing conflict as:
Answer:
An opportunity.
Q: Tangible issues center on gut feelings like love, respect, and self-esteem as well as other
topics like power, cooperation, and other beneficial behaviors such as attention and caring:
Answer:
False
Q: Both excessive conflict and excessive harmony are abnormal
Answer:
True
Q: When people collaborate, they are rigid in terms of the goal of developing mutually
satisfying solutions, but they are flexible with respect to the means for achieving them.
Answer:
True
Q: Avoidance behavior is more typical of husbands than of wives.
Answer:
True
Q: Collaborative argument occurs when one has a desire to win no matter what harm it does to
the relationship
Answer:
False
Q: Avoidance/accommodation can serve as useful purposes, as long as it eliminates arguing and
does not damage the relationship:
Answer:
True
Q: Personality conflicts often do not result in mutually satisfying outcomes:
Answer:
True
Q: At the dinner table, two teenage siblings argue with their parents about who should be
allowed to use the car on Friday night. According to the text, this is most likely a(n) _ conflict
issue:
Answer:
Tangible
Q: If I ask my partner why he bought a new big screen television we can't afford, this is likely a
___ issue
Answer:
Behavioral
Q: ________ Conflicts focus on a whole constellaion of issues such as being dominating, lazy,
shy, introverted, self, achievement, oriented, etc.
Answer:
Personality
Q: If I hint to my boyfriend that after two years of dating it's time to put a ring on it, this is most
likely a ____ issue:
Answer:
Relationship
Q: It seems like every time CJ makes a trip home from college, his Dad starts the same
argument about whether CJ should change his major. Their argument is an example of a :
Answer:
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