Final Exam: COM 312 Version 2 2026/2027 Update Questions and

Final Exam: COM 312 Version 2 ( 2026/2027 Update) Questions and Answers

Final Exam: COM 312 Version 2 (

2026/2027 Update) Questions and

Answers

Q: Lori traditionally hosted Thanksgiving dinner at her house for 10-15 relatives. Rarely did the

guests help her with dinner, clean up, or even say, "Thank you." This went on for so long that

she resented hosting the dinner. This year she assigned each person to bring a dish or do a

particular task. A few guests opted out, but the remainder came to dinner, and everyone

(including Lori) had a good time. Lori's anger served the important function of:

Answer:

Setting boundaries

Q: Unlike giving forgiveness, receiving forgiveness is a simple task.

Answer:

False

Q: Which of the following is a characteristic of forgiveness?

Answer:

Acknowledging the truth about what happened

Q: _____ are more likely than _____ to cover up sadness.

Answer:

Men; women

Q: Which of the following statements is false about assessing interests in negotiations?

Answer:

Relational and identity issues are rarely important in negotiations.

Q: "If you think you are going to walk out on me, I'll make sure your parents know everything

you did when we were living with them" is an example of what type of hurtful message?

Answer:

Threat

Q: Which of the following is a similarity between arbitration and adjudication?

Answer:

Both empower a third party to decide the outcome of a conflict.

Q: _____ are more likely than _____ to cover up anger.

Answer:

Women; men

Q: Collaborative conflict management requires:

Answer:

All parties to give their best communication efforts

Q: Which of the following is a guideline for responsible expression of anger?

Answer:

People should work to find the stimulus of their anger