Final Exam: MGT420/ MGT 420 (Latest 2026/2027 Update) Organizational Behavior and Management Exam | 100% Correct | Questions and Verified Answers | Graded A- GCU

Final Exam: MGT420/ MGT 420 (Latest 2026/2027 Update) Organizational Behavior and Management Exam | 100% Correct | Questions and Verified Answers | Graded A- GCU

Final Exam: MGT420/ MGT 420

(Latest 2026/2027 Update) Organizational

Behavior and Management Exam | 100%

Correct | Questions and Verified Answers |

Graded A- GCU

Q: When one team member advises another team member that "your behavior is crossing the

line in terms of our expectations for workplace civility," she is exercising a form of ________

control over the other person's inappropriate behaviors.

Answer:

clan

Q: In CPM/PERT, "CPM" stands for ____________.

Answer:

critical path method

Q: In a CPM/PERT analysis, the focus is on ____________ and the event ____________ that

link them together with the fi nished project

Answer:

activities; sequences

Q: Among the financial ratios often used for control purposes, Current Assets/Current

Liabilities is known as the ____________.

Answer:

current ratio

Q: Human resource management is the process of ____________, developing, and maintaining

a high-quality workforce.

Answer:

attracting

Q: A ____________ is a criterion that organizations can legally justify for use in screening job

candidates.

Answer:

bona fide occupational qualification

Q: ____________ programs are designed to ensure equal employment opportunities for groups

histori-cally underrepresented in the workforce.

Answer:

Affirmative action

Q: Which of the following questions can an interviewer legally ask a job candidate during a

telephone interview?

Answer:

What skills do you have that would help you do this job really well?

Q: An employment test that yields diff erent resultsover time when taken by the same person

lacks ____________.

Answer:

reliability

Q: Which phrase is most consistent with a recruiter offering a job candidate a realistic job

preview?

Answer:

"Here's something you might not like aboutthe job."

Q: Socialization of newcomers occurs during the ____________ step of the staffing process

Answer:

orientation

Q: The assessment center approach to employee selection uses on ____________ to evaluate a

candidate's job skills.

Answer:

simulations and experiential exercises

Q: The selection technique known as ____________asks a job candidate to actually perform on

the job for a period of time while being observed by a recruiter.

Answer:

work sampling

Q: The ____________ purpose of performance review is being addressed when a manager

describes training options that might help an employee improve future performance.

Answer:

development

Q: When a team leader must rate 10% of team mem-bers as "superior," 80% as "good," and

10% as "unac-ceptable," this is an example of the ____________ approach to performance

appraisal.

Answer:

forced distribution

Q: What is one of the reasons why employers are hiring more part-time or contingency

workers?

Answer:

It's easy to hire part-timers when you need them and let them go when you don't.

Q: Whereas bonus plans pay employees for special accomplishments, gain-sharing plans

reward them for ____________.

Answer:

helping to recruit new workers

Q: An employee with family problems that are starting to interfere with work would be pleased

to learn that his employer had a(n) ____________ plan.

Answer:

employee assistance

Q: When representatives of management and a labor union meet and negotiate the terms of a

new labor contract, this process is known as ____________.

Answer: