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FREE AND STUDY GAMES ABOUT BUSI COMM EXAM 1
EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -118 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Common phrases such as think outside the box and easier said than done add freshness and clarity to your writing
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false Question 2: To save time, it's acceptable to prepare a generic, all-purpose résumé that you can use for any position you apply for.
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false Question 3: Although scientists and the medical field use jargon, most other fields do not have terminology specific to the field.
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false
Question 4: one way to improve tolerance is by
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practicing empathy
Question 5: If you begin your business message directly with bad news, you:
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may cause the reader to stop reading or listening Question 6: Human Resources Manager Francisco Arce must inform Alice Murillo that company job changes require her to seek retraining or lose her position. The best channel for Mr. Arce to
deliver this message is:
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face to face communication
Question 7: Which of the following represents the best business writing?
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You can participate in online bidding when you submit your credit application Question 8: Human Resources Manager Kris Royka is researching case studies as she prepares a diversity training workshop for her employees. An effective method of formal research is to search print and online journal articles.
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true Question 9: Good listening skills are a weak component of the communication skills of most people with most listening at only 25 percent efficiency.
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true Question 10: As a business writer, you want to create messages that are easy to read. Which of the following is an effective technique to use?
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Group similar items together and emphasize important ideas.Question 11: To prepare a report for a client on network security techniques, Robert must
collect information. This process is called:
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research
Question 12: best describes high-context cultures?
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In high-context cultures, words are often not taken literally.
Question 13: Which of the following is a compound sentence?
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We know you'll want to vote in the next election; therefore, please register by October 20.Question 14: Because sentences of 20 or fewer words have the most impact, business writers should strive to keep sentences to fewer than 20 words.
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true Question 15: If you are using the Web to search for a job, what is most likely your best source?
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Check the job openings listed on individual company Web sites.Question 16: Which of the following sentences is most effective in de-emphasizing the bad news?
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Which of the following sentences is most effective in de-emphasizing the bad news?
Question 17: Which is the most accurate statement about nonverbal behavior?
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The eyes are often the best predictor of a speaker's true feelings.Question 18: Business writers who use official-sounding language such as aforementioned and hereinafter will seem more impressive and be more effective than those who use plain English.
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true Question 19: A question such as Do I enjoy working with people, data, or things? will help you evaluate your qualifications.
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false
Question 20: Cape Aluminum must inform a customer that the storm doors she requested are unavailable. Which of the following sentences best demonstrates the "you" view Cape Aluminum should use in its message to the customer?
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Although your requested storm door model is unavailable, you may choose from five excellent alternatives with longer warranties.Question 21: It was our CEO who made the announcement contains an unnecessary filler.
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true Question 22: The writing phase of the writing process includes writing the message....
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researching information, and organizing the message.Question 23: You can establish a professional yet conversational tone in business messages
by:
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using familiar words, occasional contractions, and pronouns such as I and you.Question 24: avoids outdated, trite business expressions and uses more modern phrasing?
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as you requested
Question 25: Your cover letter must be perfect.
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YES Question 26: Olena must determine the channel for an important business message. Channel in
this use can best be defined as the:
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medium through which the message is sent