FREE AND STUDY GAMES ABOUT CHAPTER 7: LISTENING

PDF Download

FREE AND STUDY GAMES ABOUT CHAPTER 7: LISTENING

EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -28 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Remembering (component)

Answer:

the number of times the information is repeated, how much information there is to store, and whether the information can be "rehearsed"

Question 2: Insulated Listening

Answer:

instead of looking for something in the conversation, these listeners avoid something (stop listening when not interested)

Question 3: Analyzing (response)

Answer:

the listener offers an interpretation of a speaker's message

Question 4: Hearing (component)

Answer:

the physiological aspect of listening

Question 5: Pseudolistening

Answer:

listener may pretend to pay attention (keep eye contact, smile, nod)

Question 6: Critical (Listening type)

Answer:

strong desire to evaluate messages; evidence

Question 7: Ambushing

Answer:

listens carefully to you but only because they are collecting information to use against you later

Question 8: Paraphrasing (response)

Answer:

feedback that restates the message you thought the speaker sent

Question 9: Appreciative (Listening types)

Answer:

personal enjoyment

Question 10: Empathetic (Listening type)

Answer:

thoughts and feelings of another person

Question 11: Task Oriented (Listening style)

Answer:

most concerned with efficiency and accomplishing the task at hand (time is valuable)

Question 12: Relational (Listening style)

Answer:

concerned with building emotional closeness with others (caring)

Question 13: Understanding (component)

Answer:

using knowledge about the source of the message and the context of the message

Question 14: Advising (response)

Answer:

when the listener gives advice to the speaker about the situation

Question 15: Supporting (response)

Answer:

reveals the listener's solidarity with the speaker's situation (you agree and can help)

Question 16: Filling in the Gaps

Answer:

what they remember makes the whole story

Question 17: Evaluating (response)

Answer:

appraises the sender's thoughts or behaviors in some way

Question 18: Silence (response)

Answer:

staying attentive and nonverbal without offering any verbal feedback

Question 19: Challenges of Listening

Answer:

information overload, personal concerns, rapid thought, noise

Question 20: Selective Listening

Answer:

people respond only to the speaker's remarks that interests them

Question 21: Attending (component)

Answer:

the psychological process of selection (learning what to listen to)

Question 22: Questioning (response)

Answer:

occurs when the listener asks the speaker for addition information

Question 23: Empathizing (response)

Answer:

used when the listener wants to identify with the speaker

Question 24: Defensive Listening

Answer:

taking innocent comments as personal attacks

Question 25: Comprehensive (Listening type)

Answer:

informational

Question 26: Stage Hogging

Answer:

people are interested in only expressing their ideas and don't care about what anyone else has to say

Question 27: Analytical (Listening style)

Answer:

concerned about people attending to the full message before coming to a judgment

Question 28: Responding (component)

Answer:

giving observable feedback to the speaker