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FREE AND STUDY GAMES ABOUT CHAPTER 7 VOCAB
EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -35 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: Operational Plans
Answer:
Designed to reach the day-to-day goals of a business
Question 2: First-Line Management
Answer:
Level of management that coordinates and supervises the activities and duties of employees
Question 3: Policy
Answer:
Outlines how company decisions are made
Question 4: Conflict Management
Answer:
Process of recognizing and resolving team disputes in a balanced and effective way.
Question 5: Personal Information Management
Answer:
System used to acquire, organize, maintain, retrieve, and use information
Question 6: Tactical Plans
Answer:
Developed for the short-term goals of a company
Question 7: Negotiation
Answer:
When individuals involved in a conflict come together to discuss a compromise
Question 8: Top Management
Answer:
Consists of a company's board of directors, president, and other high-ranking managers
Question 9: Chain of Command
Answer:
Authority structure in a company from the highest to the lowest levels
Question 10: Procedure
Answer:
Describes how tasks should be completed
Question 11: Listening Skills
Answer:
Ability to hear what a person says and understand what is being said
Question 12: Organization Chart
Answer:
Diagram that shows the structure of an organization
Question 13: Leading
Answer:
Process of influencing others to work toward common goals
Question 14: Organizing
Answer:
Coordination of activities and resources needed to reach its goals.
Question 15: Time Management
Answer:
Practice of organizing time and work tasks to increase personal efficiency
Question 16: Critical-Thinking Skills
Answer:
Ability to analyze a situation, interpret information, and make reasonable decisions
Question 17: Middle Managment
Answer:
Consists of a company's division managers and department heads
Question 18: Management
Answer:
Process of controlling and making decisions about a business
Question 19: Conflict-resolution Skills
Answer:
Skills required to resolve a situation that could lead to hostile behavior
Question 20: Teamwork
Answer:
Cooperative efforts by individual team members to achieve a goal
Question 21: compromise
Answer:
Give up an individual idea, or part of an idea, so that the group can come to a solution
Question 22: Mediation
Answer:
Process in which a neutral person meets with each side of a negotiation in an attempt to find a solution that both sides will accept
Question 23: Strategic Plans
Answer:
Created for the long-term goals of an organization
Question 24: Verbal Skills
Answer:
Ability to communicate effectively using spoken or written words.
Question 25: Contingency Plans
Answer:
Backup plans that outline alternative actions that can be taken if the organization's other plans are unsuccessful
Question 26: Plan
Answer:
Outline of the actions needed to accomplish a goal
Question 27: Organizational Chart
Answer:
Diagram showing how each employee position within a company interacts with others in the chain of command.
Question 28: Team
Answer:
Group of two or more people working together to achieve a common goal