FREE AND STUDY GAMES ABOUT ED-D 316 CHAPTER 9

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FREE AND STUDY GAMES ABOUT ED-D 316 CHAPTER 9

EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -42 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: What is superiority

Answer:

A defence-arousing style of communication described by Jack Gibb in which the sender states or implies that the receiver is not worthy of respect

Question 2: What is provisionalism

Answer:

A supportive style of communication described by Jack Gibb in which the sender expresses a willingness to consider the other person's position.

Question 3: What is de-escalatory conflict spiral

Answer:

A communication spiral in which the parties slowly lessen their dependence on one another, withdraw, and become less invested in the relationship.Question 4: What are the six pairs of defence-arousing communication and contrasting behaviors described by Jack Gibb.

Answer:

[ECSNSC]

Evaluation vs Description

Control vs Problem Orientation Strategy vs Spontaneity Neutrality vs Empathy Superiority vs Equality Certainty vs Provisionalism

Question 5: What is disagreeing messages

Answer:

Messages that say "you're wrong" in one way or another

Question 6: What is Communication climate

Answer:

The emotional tone of a relationship between two or more individuals

Question 7: What is defensiveness

Answer:

The attempt to protect a presenting image a person believes is being attacked

Question 8: What is consequence statement (part 1)

Answer:

An explanation of the results following either from the behavior of the person to whom the message is addressed or from the speaker's interpretation of and feelings about the addressee's behavior.

Question 9: What is interpretation statement

Answer:

A statement that describes a speaker's interpretation of the meaning of another person's behaviour

Question 10: How to seek more information

Answer:

[SGPWCE]

-Ask for specific -Guess about specifics -Paraphrase the speaker's ideas -Ask what the critic wants -Ask about the consequences of your behavior -Ask what else is wrong

Question 11: What is problem orientation?

Answer:

A supportive style of communication described by Jack Gibb in which the communicators focus on working together to solve their problems instead of trying to impose their own solutions on one another

Question 12: What are the five parts of a complete assertive message?

Answer:

behavior, consequences, interpretation, feeling, and intent.

Question 13: What are levels of message confirmation and disconfirmation

Answer:

disconfirming messages - disagreeing messages - confirming messages

Question 14: What is behavioral description

Answer:

An account that refers only to observable phenomena

Question 15: What is disconfirming communication

Answer:

A message that expresses a lack of caring or respect for another person

Question 16: How to agree with the critic

Answer:

[FP] -Agree with the facts -Agree with the critic's perception

Question 17: What is consequence statement (part 2)

Answer:

Consequence statements can describe what happens to the speaker, the addressee, or others.

Question 18: What are the behaviors of disagreeing messages?

Answer:

Aggressiveness, complaining, argumentativeness

Question 19: What is feeling statement

Answer:

An expression of a sender's emotions that results from interpretation of sense data.

Question 20: What is equality

Answer:

A type of supportive communication described by Jack Gibb suggesting that the sender regards the receiver as worthy of respect.

Question 21: What is self-perpetuating spiral

Answer:

A reciprocal communication pattern in which each person's message reinforces the other's

Question 22: What is empathy

Answer:

The ability to project oneself onto another person's point of view so as to experience the other's thoughts and feelings.

Question 23: What is strategy

Answer:

A defense-arousing style of communication described by Jack Gibb in which the sender tries to manipulate or deceive a receiver.

Question 24: What is certainty

Answer:

An attitude behind the messages that dogmatically implies that the speaker's position is correct and the other person's ideas are not worth considering. Likely to generate a defensive response.

Question 25: What is descriptive communication

Answer:

Messages that describe the speaker's position without evaluating others. Synonymous with "I" language.