FREE AND STUDY GAMES ABOUT MANAGEMENT EXAM

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FREE AND STUDY GAMES ABOUT MANAGEMENT EXAM

QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

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-Guarantee passing score -20 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Lee worked on a global team for an American company, and all her work had to be completed in her second language, English. Sometimes her teammates misinterpreted her meaning. This is an example of a(n) ______ barrier to communication.

Answer:

encoding

Question 2: Which of the following is not a disadvantage of e-mail?

Answer:

sheer number that must be handled by the average worker Question 3: Which of the following is not a suggestion that may help you be a good listener?

Answer:

memorize the details

Question 4: Which of the following is not a personal barrier to communication?

Answer:

obsolete technology

Question 5: When the band came out on stage and the lead singer shouted, "Hello, Dallas!" the crowd roared with applause. The crowd's response is an example of _____.

Answer:

feedback

Question 6: The introduction to a business speech should _____.

Answer:

get right to the point Question 7: The statement "Young men are reckless" reflects a(n) _____.

Answer:

stereotype Question 8: Which of the following indicates how official communications should be routed?

Answer:

organizational chart Question 9: The key to protecting digital communication systems against fraud, hackers, identity theft, and other threats is _____.

Answer:

using prevention techniques like strong passwords Question 10: At the end of the fiscal year, Dilinger Investments releases an earnings report to clients. This is an example of communicating _____.

Answer:

externally Question 11: The more management levels through which a message passes, the _____

Answer:

more distorted the message may become Question 12: During the information gap between what someone says and processing the information, good listeners do which of the following?

Answer:

mentally summarize what's been said

Question 13: A manager needs to inform employees that the quarterly project management training will start on May 1, about two months from now. Generally, which of the following should the manager use in this situation?

Answer:

newsletter Question 14: Claire wanted to tell her employee about the seminar, but she put the flier in a stack of papers and forgot about it until after the deadline to sign up. This is an example of what type of barrier to communication?

Answer:

sender barrier

Question 15: Of the following, which medium is the least rich?

Answer:

flier on a bulletin board Question 16: A(n) ______ form of media allows receivers to observe multiple cues, such as body language and tone of voice, and allows senders to get feedback.

Answer:

rich Question 17: Which of the following is not an element of the communication model?

Answer:

decoder

Question 18: All of the following are rules for using smartphones except _____.

Answer:

text during meetings or other conversations Question 19: Tyrone was recently promoted to manager. Although he used to take advice from his peers, he seems no longer willing to listen to any input from them and determined to run the project how he thinks. This is an example of which barrier to communication?

Answer:

an oversized ego

Question 20: The grapevine is _____.

Answer:

used by employees when threatened or insecure