FREE AND STUDY GAMES ABOUT MGS 3400 CHAPTER 2

PDF Download

FREE AND STUDY GAMES ABOUT MGS 3400 CHAPTER 2

EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -34 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation

Question 1: Theft

Answer:

stealing, property deviance just as damaging as sabotage.

Question 2: Personal aggression

Answer:

hostile verbal and physical actions directed toward other employees. Harassment and Abuse.

Question 3: Behaviorally anchored rating scales (BARS)

Answer:

Asses performance by directly assessing job performance behaviors.

Question 4: 360 degree feedback

Answer:

Collecting performance information not just from the supervisor but from anyone else who might have firsthand knowledge about the employee's performance behaviors.

Question 5: Management by objectives (MBO)

Answer:

a management philosophy that bases an employee's evaluations on whether the employee achieves specific performance goals.

Question 6: Citizenship Behaivor

Answer:

Voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place. relevent in any job. even more vital during crises.

Question 7: Interpersonal Citizenship Behavior

Answer:

benefit coworkers and colleagues and involve assisting, supporting, and developing other organizational members in a way that goes beyond normal job expectations. Helping Courtesy, sportsmanship.

Question 8: Sportsmanship

Answer:

maintaining a good attitude with coworkers, even when they've done something annoying.

Question 9: Knowledge work

Answer:

jobs that involve cognitive activity are becoming more prevalent what is it called?

Question 10: Civic Virtue

Answer:

requires participating in the company's operations at a deeper-than-normal level.

Question 11: Occupational Information Network (O*NET)

Answer:

Online database that includes, among other things, the characteristics of most jobs in terms of tasks, behaviors, and the required knowledge, skills, and abilities

Question 12: good performer

Answer:

Good at the described job. Engages in most type of citizenship behavior, refrains from counterproductive behaviors.

Question 13: Courtesy

Answer:

refers to keeping coworkers informed about matters that are relevent to them.

Question 14: Job performance

Answer:

The value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment.

Question 15: Adaptive task performance

Answer:

a.k.a. adaptability, involves employee responses to task demands that are novel, unusual, or unpredictable.

Question 16: Harassment

Answer:

When employees are subjected to unwanted physical contact or verbal remarks from a colleague.

Question 17: Job analysis

Answer:

A list of all the activities involved in a job is generated.Each activity on this list is rated by subject matter experts according to things like the importace and frequency of the activity.The activities that are rated highly important define the ta

Question 18: Incivility

Answer:

communication that is rude, impolite, discourteous, and lacking in good manners.

Question 19: Helping

Answer:

assisting coworkers who have heavy workloads, etc.

Question 20: Organizational Citizenship behavior

Answer:

benefit the larger organization by supporting and defending the company, working to improve its operations, and being especially loyal to it.

Question 21: Task Performance

Answer:

Includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces.

Question 22: Property deviance

Answer:

harming the organization's assets and possessions. Sabotage and Theft.

Question 23: Routine task performance

Answer:

Involves well-known responses to demands that occur in a normal, routine, or otherwise predictable way.

Question 24: Gossiping

Answer:

having casual conversations about other people in which the facts are not confirmed as true

Question 25: Wasting resources

Answer:

most common form of production deviance, when employees use too many materials or too much time to do too little work.

Question 26: Political deviance

Answer:

intentionally disadvantage other individuals rather than the larger organization. Gossiping and incivility.